REGINE RAMOS VIGILIA
ADDRESS: #612 Purok 6 Lower Balsigan Baguio City MOBILE:- DOB: 11/18/90-· skype:-·
To develop my skills and abilities, to further enhance my knowledge to the
different area and field and to be able to perform different task to the best of my
ability to this company and to myself as well.
EXPERIENCE
FEBRUARY 2018- FEBRUARY 2019
APPOINTMENT SETTER, ZELIVER (FOOD DELIVERY COMPANY)
Track deliveries and update customers.
10 PM- 6 AM (Philippine Time)
JANUARY 2017- JANUARY 2018
TELEMARKETER, LINCOLN HERRITAGE (LIFE INSURANCE COMPANY)
Worked as a Telemarketer/ Virtual assistant for a year under a real estate agent. Mainly, I am
responsible for personal VA tasks and telemarketing which is calling persons who are interested to
invest. We are using Sales dialer, Zoiper, Google Hangouts to call prospect people and Podio and
Excel as CRM.
12 AM - 8 AM (Philippine Time)
MAY 2014 - OCTOBER 2014
CUSTOMER SERVICE REPRESENTATIVE SITEL PHILIPPINES ( FINANCIAL ACCOUNT)
Customer service, attending complaints, follow up and inquiries.
Graveyard Shift
EDUCATION
MARCH 2007
HIGHSCHOOL GRADUATE, QUIRINO ELEMENTARY SCHOOL
JUNE 2010
BACHELOR OF SCIENCE IN HOTEL AND RESTAURANT MANAGEMENT,
UNIVERSITY OF BAGUIO
SKILLS
Appointment setting
Telemarketing
Email and text Management
Customer Service
Research
Can work under pressure
Reliable
Honest
Self Starter
Fast Learner
ACTIVITIES
I can work under pressure I am willing to learn more things to enhance my skills and talent to be more
productive.
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