REGINE MORENO DESACULA
Lot 2 Block 5 Zone 9 Rose St. Barangay Rizal, Makati City, Metro Manila, Philippines 1208
Mobile Number:-
Email Address:-Profile Summary
Dedicated and self-motivated HR professional with more than 9 years of working experience. Consistently
receives outstanding commendations from stakeholders and candidates for exceptional customer service
and behavior. Ability to partner across departments both onshore and offshore to meet the needs of all
the candidates during onboarding. Skilled in data entry, computer literacy, employee engagement, new
hire orientations, onboarding, customer service, administrative work, and verifications. Detail-oriented,
purpose-driven, and has the ability to multi-task, perform well in a team, and demonstrated problemsolving skills.
SKILLS
51 WPM Typing Speed, Onboarding, Detail-oriented, Leadership, Excellent Customer Service, Time
Management, Able to communicate and get along with others, Fast- Learner, Receptive to Feedback
SOFTWARES/SYSTEMS/PLATFORMS
MS Word, Excel, Publisher, Powerpoint, Outlook, 2.0 Controller, eManager, SterlingOne, Manage Engine, Red
Carpet, Workday, ESS, Taleo, HRMSweb, Smartsheet, Precheck, Sharepoint, Google Drive, Google Docs,
Google Forms, MS Teams, Cisco, Jabber, Zoom, Canva, Trello, Asana, Toggle, Slack
Background Checking System: Checkr, PeopleFacts, FirstChoice, Precheck
EDUCATION
2011
De La Salle College of Saint Benilde
Bachelor of Science in Business Administration –
Human Resources Management
College Education
WORK HISTORY
TENET HEALTHCARE
April 2020 to April 2022 – HR Senior Preboarding Specialist
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Suggested process improvement plans and created different process maps
Audits and activates all cleared employees in HRMS. Check forms for accuracy, verifying when
necessary.
Delivers effective support and communication to recruiters, stakeholders, and clinicians during the
onboarding process
Initiated a Knowledge Base Documentation which improved employee workflow and information became
easily accessible
Serves as the escalation point for employees to resolve any inquiries or identified issues during the
onboarding process
Analyzes the result of background checks and drug screens based on the company’s adjudication
guidelines
Provides exceptional customer service by greeting and acknowledging all clinicians in a friendly and
professional manner.
Data entry and administrative related tasks
Actively practices and supports company operating policies and procedures
Freelance – Executive Virtual Assistant to a Physician/Real Estate Investor
October 2020 to Present (On call)
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Managing clinic schedules
Creating PowerPoint Presentations
Creating clinic handouts
Random personal tasks such as looking for a cleaning service for his family home, installation of a
water purifier system with faucet etc.
Data Entry
Administrative Support
Google Search
File and Information management
Email management
Researching about Real Estate and Social Media launches.
STERLING TALENT SOLUTIONS
April 2017 to April 2020 - Verifications Team Leader
June 2012 to March 2017- Verifications Specialist
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Supervised and developed team members to improve efficiency
Pioneered the implementation of a new system (SterlingOne)
Mentored and guided team members ensuring all were trained and capable of performing the tasks
assigned to them
Supervised 10-15 employees and oversaw operational processes
Monitored the success rate of completed verifications and turnaround time of service delivery to
ensure that both are within the client’s expectations
Assisted with workforce planning by making sure that the department has enough employee capacity
for the day
Provided additional training to members of my team
Performed audit checks as needed to ensure that quality goals are met
Mentored lower-performing team members to raise expected company metrics.
Assisted with file completion especially during busy seasons
Implemented process changes
Handled high volume of calls and emails from clients and candidates
Prepared different reports regarding the team's productivity, quality, attendance, and behavior
Provided solutions with the recurrent errors received by the team by analyzing the error trends
Collected and verified information regarding the candidate’s work, education, and credential history on
behalf of our clients.
Managed inbound and outbound calls
Handled the Tenant Screening service and the Department of Transportation search
JOHN CLEMENTS
January 2012 to May 2012 - Sourcing Associate
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Sourced suitable candidates through job sites, Internet postings, and employee referrals
Created a shortlist of candidates based on the job description provided by the client
Posted advertisements on different Jobsites and social media sites
Invited shortlisted candidates for interview with the consultant in charge
TRAININGS
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Virtual Assistant Certificate – May 25, 2021
Virtual Assistant
Social Media Management 101
Facebook Ads
Data Protection on the Job-CCT19002 – completed April 20, 2020
US Healthcare 101 – CHS20057 – completed 6/29/2020
Total Motivation Course and The Situational Leadership Model Course – completed January 25, 2019
Student Leadership Training Workshop Modules 1 and 2 – DLS CSB – September and October 2010
AWARDS AND RECOGNITIONS
o Top Team of the month – Canada Verifications – July 2019
o Top Team of the month – Canada Verifications – January 2017
o Top Performer of the year for the Canada Verifications Department – 2016
o Top Performer of the month for the Canada Verifications Department – November 2015
o First Honors Certificate – DLS CSB – 1st Trimester- – September 2008
o Graduated as Rank 1 for IV – St. Mark – PNHS Dona Galo Annex – March 2007
