Reginald Villeneuve--
Energetic and task motivated in providing quality solutions to problems. Developed an analytical approach to defining what the success factors of a role is and implements constant quality improvements. Looking to provide value through delivering sales and service standards above client expectation.
Skills Summary
Basic coding skills related to e-Commerce
Management of social media presence for marketing purposes
Coordinating orders, payments and shipping of product
Excellent Customer Service skills including sales and complaint resolution
Marketing including digital marketing, web sales, door-to-door and cold calling techniques
Employment Experience
Owner and Managing Director
Freaking Awesome T-Shirts, Edmonton, AB
Operating an e-commerce website based on drop-shipping of custom t-shirts
Marketed products using sales funnels and social media
Coordinated with freelance designers to produce apparel for sale on Shopify based e-commerce website
Produced dynamic copy and content to drive traffic to website
2017 – present
Lead Generation Specialist
Steam Dry Canada, Edmonton
Demonstrated mastery of customer service while exceeding weekly sales quotas
Provided accurate and appropriate information to customer inquires
Provided top quartile results in direct consumer lead generation
2018- present
Lead Generation Specialist
Simple Water Services, Edmonton, AB
Provided top quartile results in direct consumer lead generation
Suggested improved acquisition strategies to achieve group targets
Developed methodologies and systematic approach to improve ratio of lead acquisition.
2018 – 2018
Sales Associate
Labels, World Financial Group, Fluent Home: Edmonton, AB
Worked in retail stores selling apparel
Delivered sales in financial and home automation/security products
Worked with Point of Sales systems and monitored store sales
Handled the delivery of end of day bank deposits
2016 – 2017
Grocery Service Clerk
Save-On Foods, Safeway, Super Store: Edmonton, AB
Provided customer service including product location, bagging and carry-out assistance
Merchandized grocery product displays and restocked product
Maintained cleanliness and appearance of store
2008 - 2015
Education and Certifications
Market Hero Sales Academy
2017 -2018
WHMIS
2012
High School Diploma – Strathcona High School: Edmonton, AB
2010
