Regina Kristine Herrera

REGINA KRISTINE HERRERA Virtual Assistant PROFILE Extremely motivated to constantly develop my skills and grow professionally. I am confident in my ability to come up with interesting ideas that can help with the client's objective.I am proficient in overseeing that we finish daily and weekly tasks and deadlines to exceed the client's expectation. I work efficiently even under pressure and with minimal supervision. . MY JOB SKILLS Customer Oriented Content Research Time Management Copywriting Analytical Thinking Leadership Team Management Project Management Reliable and Resourceful LET'S WORK TOGETHER! Cellphone :- Email:-Facebook:-LinkedIn:- CAREER HISTORY Process Associate Genpact Services LCC,- Answer calls and email inquiries Research about all infos related in company service Assist customers in all aspects of company service Investigate cases related to client's profile Manages emails coming from clients Manages daily and weekly tasks to meet client's expectation Processes billing and refund using client's specific tools. EDUCATION & TRAINING Malayan College Laguna B.S in Computer Engineering, 2010 Undergraduate Member of campus newsletter, as copy reader Mater Ecclesiae School Highschool Diploma,2009 Consistent Academic Achiever Represented the school in competitions and won gold and silver awards Member of campus newsletter, as copy reader