Regina Ampong

Are you looking for an amazing VA, someone who is always on top of things, never forgets the small details and takes ownership of her work? That's me!  

Employed as Financial Accounting Assistant, working with XERO, Google Spreadsheets, and Dropbox. Do Trial balance, bank reconciliations, creating invoices. Also, knowledgeable with Shopify had a role as inbound customer service and email support representative. Moreover, I have over 3 years of experience in a Customer Support industry wherein I have handled inbound and outbound calls, customer inquiries, customer profile set-up, process sales, payments, created case reports, responded to emails, internet research and act as SME to new teammates through chat and face to face. 

With the high-pressure environment in the BPO industry, it taught me attention to detail, resilience, patience, understanding, compassionate, stay calm and professional in dealing with co-workers, angry and irate customers. 

A graduate of a Virtual Assistant Bootcamp training.

Skills I can of service to you:

• Xero Reconciliations

• Trial Balance

• Email Management

• Calendar Management

• Internet Research

• WordPress Management

• Email Etiquette

• Google Docs and Sheets

• General Office Skills

• Basic SEO

• Microsoft Office

• Microsoft Excel

• Transcription

• Data Entry

• Data Collection

I am regularly and continually focusing on improving my skills and techniques and giving equal importance to my ability, to develop behavior’s and habits that enable me to be efficient in completing a task at hand.

I look forward to elaborating on how my specific skills and abilities will benefit your company.

Let's talk.