Regin Velasco

I am a Customer Support Specialist and Virtual Assistant with over 6 years of experience in retail and 1 year in BPO environments. I handle customer inquiries through phone, chat, and email, including billing concerns, account support, and issue resolution.

I am highly organized, detail-oriented, and skilled in administrative tasks, data entry, and customer communication. I have experience using Google Workspace, Microsoft Office, Canva, Notion, and online communication tools.

My goal is to help businesses provide excellent customer service, improve customer satisfaction, and support daily operations efficiently. I am reliable, fast to learn new tools, and committed to delivering high-quality remote support.