Reggie Sofia Sison
Email:-Mobile Phone:- Red Arches Road, Henderson, Auckland 0610
OBJECTIVE
I have a student visa that allows me to work part-time. I am currently looking for a parttime editorial or writing position.
PERSONAL STATEMENT
I have been working as a freelance writer for more than 8 years. My values are
excellence and customer service.
WORK HISTORY
January 2023 –
November 2023
Journeys of Faith Formative Center
Corporate Secretary
• Ensure all government permits are sorted, filed, and up to date
• Create marketing materials and social media posts
• Client-facing responsibilities like greeting parents and government
officials during visits and inspections
April 2015 –
January 2023
Freelance Content Writer
• Wrote SEO articles of popular topics like automotives, TV series,
upcoming movies, games, technology, lifestyle, and celebrity rumors.
• Articles used Google keywords and range from 350 to 2,500 words
Sept 2016 –
October 2022
Pru Life UK (Prudential PLC), Prudential Guarantee and Assurance Inc.,
Maxicare
Licensed Financial Adviser/ Assistant Unit Manager, General Insurance
Adviser, Health Benefit Agent
• Sales: Offered comprehensive financial protection, planning and estate
planning advice to clients
April 2017 –
December 2018
Freelance Virtual Assistant
• Research regarding industries and competitors
• Writes minutes of meetings
• Searches for leads for clients
• Handles client’s Facebook business account
• Random administrative tasks
Oct 2013 –
June 2014
The Design People, Inc.
Project Manager
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Project Management – handled 30-45 clients at any given time. Main POC for
the client during the whole project duration.
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Sept 2012 –
Oct 2013
Escalations Management – worked closely with the Sales and Client Relations
team to manage several highly escalated clients and helped them complete the
project with the company.
Web Development – using WordPress, uploaded, edited and formatted content
in a client’s website.
Training and Transition Management –Trained clients on how to fully utilize
their Wordpress website as the project is slowly transitioned fully to the client.
Task Management – assigned and tracked down the status of all the tasks given
to designers and developers.
Sales – sold services and 3rd party systems that the company was partnered
with during the duration of the project.
Kalibrr Technology Ventures, Inc.
Pipeline Manager/ Liaison Officer/ User Management/ User Acquisition
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Project Management – set up and supervised different marketing projects that
was undertaken by the company.
User Acquisition and Management – pitched the company to different
organizations, colleges and universities to get more users.
Team Management – handled teams of ambassadors, contact agents and
flyerers. Set detailed expectations and made sure that metrics are met.
Processed Government Requirements – processed all requirements to make
sure that all the necessary government permits and documents are processed.
Report Generation – submitted daily, weekly and monthly reports of the team’s
operation.
Business Development – partnered with different companies to accomplish
different company projects.
Mar 2011 –
Jan 2012
MicroSourcing, Inc.
Business Development Associate
Mar 2010 –
Jun 2010
Manpower Outsourcing Services Inc. (IBM Daksh Business Process Services, Inc)
Data Analyst
Oct 2006 –
Jun 2009
IBM Business Services, Inc
Learning Process Support Specialist
Education Advantage Program Administrator
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Escalations Management – resolves all issues that the Customer Service Team
cannot handle.
Website Administrator – manages the Education Pack Online Account website.
Alerts IT department of any problems with the website and/or client’s account.
Adds and removes users in an account.
Assistant Team Leader - responsible for the team’s deliverables, schedules,
metrics and any other client concern during the Team Leader’s absence.
Subject Matter Expert – handled the Education Advantage Program in the
Learning Account. Meets with Education Advantage Program clients during their
visits and explains the process and the account to prospective IBM clients.
Report Generation – generates sales and purchase reports. Also creates daily,
weekly and monthly reports.
Recruitment – interviews candidates endorsed for hire
Scheduling Specialist
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Client Request Management – responsible for the scheduling of IBM trainings,
both onsite and online. Ensure that all scheduled classes contain complete and
correct information. Communicate to the client when request has been completed
AWARDS AND CITATIONS
Pru Life UK-
National Achiever’s Club, Quality Circle Awardee
Life Club Pro – 2star Awardee
2017
Sectoral Awardee
IBM Business Services, Inc
2009
Stripes Team Excellence Award
Award for setting the standard for teamwork and collaboration
2008
CustSat Award
Award for providing the best service despite the high volumes and admirable
commitment to customers.
2008
Best Specialist
Award for demonstrating exemplary client partnering by generating an endless flow
of client commendations.
2007
Thank You Award
Award for consistently demonstrating the values of teamwork and camaraderie in
every project handled.
EDUCATIONAL BACKGROUND
2021 – 2022
University of Perpetual Help – Binan
City of Binan, Laguna
Partial completion of Juris Doctor degree
2002 - 2005
De La Salle – College of Saint Benilde
2544 Taft Avenue., Manila
Completed degree on Bachelor of Science in Business Administration major in
Computer Applications
2000 - 2002
De La Salle University
Taft Avenue, Manila
Partial completion of degree on Bachelor of Arts major in English Literature
SEMINARS ATTENDED
2019
Neuro Linguistic Programming
2019
Digital Marketing
2019
Effective Sales Presentation
2018
Closing Strategy Blueprint by Sanjay Tolani
2018
Sales Strategy Course - The Master Closer Blueprint
2017
Registered Estate Planner (IARFC Philippines)
2018
Registered Financial Consultant (IARFC Philippines)
IBM Business Services, Inc
2009
7 Habits of Highly Effective People
2008
Leader Readiness Training
2006
Problem Solving and Decision-Making with 6 Sigma Awareness Workshop
2006
Customer Service Training
2006
Effective Business Writing
REFERENCES
Janess Frances Ojeda
Teacher Aide
Oaklynn Schools-
Lea Hao
Business Development Manager
Immigration Advisers NZ Ltd-
