REGGIE COBARRUBIAS
VIRTUAL ASSISTANT / FREELANCER
PROFESSIONAL CAREER
MORE ABOUT ME
An experienced Virtual Assistant
with almost 5 years of experience.
Skilled in working remotely to
provide services to clients. Able to
work independently and as a
cooperative and productive team
member. Now seeking a position in
an environment that will challenge
further; while allowing to
contribute to the growth and
success of this organization.
Data Researcher
RECRUITMENT GROUP SERVICES PTY LTD (SEP 2019 - NOV 2020)
- Building database from multiple online sources, that provides enough
information to identify individuals in the database by sector, function, job title,
years of experience
- Finding appropriate and relevant directories and sources of data to add to the
building of the database and individual profiles
- Conducting Google searchers to identify relevant profiles from online to add to
the building of the database and individual profiles
- Consolidating data into a single record for each individual in thedatabase
Virtual Assistant / EBay Lister / EBayResearcher
JUL 2019 - SEP 2020
- Experienced eBay Lister with knowledge in Lister and ResearchTools
SKILLS & ABILITIES
- Virtual Assistant
- eBay Researcher
- eBay Lister
- ECommerce
- Data Researcher
- Data Entry
- Customer Service Inbound Call
Center
- Word Processing Skill
- Computer Skill
- Self Motivation and Discipline
- Quick Thinking and Effective
Decision Making
- Love for Continuous Learning
CONTACT DETAILS
Cell: +63 (961)-
Email:-
Address: 0119 G.P. Reyes Street,
Km. 37 Pulong BuhaginSta. Maria,
Bulacan 3022
Skype: innah1981
- Handled 11 stores and creates listings for products sold online
- Involve writing content to describe listings, optimizing copy foronline search, and
creating a streamlined layout
- Help improve older listings to maximize sales and ratings
Virtual Assistant / EBay Lister / EBayResearcher
AGTL ECOMMERCE - INC (JUN 2017 - JUN 2019)
- Experienced eBay Lister with knowledge in Lister and Research Tools. (Zik
Analytics/ AutoDS/ ZonAsinHunter/ AWS Amazon/Salefreaks)
- Handled 11 stores and creates listings for products sold online
- Help improve older listings to maximize sales and ratings
Virtual Assistant - Social Media Marketing
APR 2016 - MAY 2017
- Manage social media marketing campaigns and day-to-day activities
- Generate, edit, publish and share daily content (original text, images or video)
that builds meaningful connections and encourages community members to take
action
- Develop relevant content topics to reach the company's target customers
- Staying up to date with latest social media best practices andtechnologies
Customer Care Associate - GROUPON
Sitel Philippines (JAN 2016 - MAR 2016)
- Responding promptly to customer inquiries. Acknowledging and resolving
customer complaints. Knowing our products inside and out so that I can answer
questions. I'm keeping records of customer interactions, transactions, comments
and complaints.
REGGIE COBARRUBIAS
VIRTUAL ASSISTANT / FREELANCER
Customer Care Associate - VERIZON
CONTACT DETAILS
TELETECH (DEC 2015 - MAR 2015)
Cell: +63 (961)-
Email:-
- Taking phone calls, assisting customers, solving customer complaints, placing
orders, scheduling appointments and activation of the account for new with
Verizon. With billing inquiries I explained about their billing concerns with up
Address: 0119 G.P. Reyes Street,
Km. 37 Pulong BuhaginSta. Maria,
Bulacan 3022
Skype: innah1981
selling part offered to them.
Technical Support (Tier 1) - Comcast
Convergys (April 2014 - AUG 2013)
- Identifying problems; researching answers; guiding client through corrective
steps. Improving client references by writing and maintaining documentation.
Giving updates job knowledge by participating in educational opportunities;
maintaining personal networks. Accomplishing information systems and
organization mission by completing related results as needed.
Sales Verifier under QA department - AT & T
THE RESOURCE GROUP (TRG) (JUN 2011 - JUN 2012)
- Promoted as a Sales Verifier under QA department in the AT&T Southeast Region.
I monitor and evaluate the quality of the verification part of the call made by the
agents following the verification process standardize by the department. Produce
excels report of sales disposition tracking purposes. Providing specific action both and corrective disposition of the sale.
Inbound Sales Representative - AT & T
THE RESOURCE GROUP (TRG) (MAY 2011 - JU 2011)
- Conducting proactive consultative needs analysis for new and existing
customers, developing product solutions which met the needs of each
customer. Achieving my sales standards set for the department. Provided
quality customer service, providing requested information and resolving
complaints.
EDUCATIONAL HISTORY
Far Eastern University - Manila
B.S. MATHEMATICS MAJOR IN COMPUTER SCIENCE (2002)
- Academic background in Mathematical Operation
- Knowledge in different aspects of computer programming
- First Year – Fourth Year College
