LAQUIHON, REEZA MAY V.
Ipil, Zamboanga Sibugay--
Work Experience
Outbound Operations Specialist
Job Description: Place outbound calls to Patients and medical facilities to schedule appointments
or follow up requests. Also accepts inbound calls and warm transferred calls.
Openmed, Inc.
August 2021- September 2022
Department Supervisor
Health and Beauty
KCC Mall de Zamboanga
Camino Nuevo, Zamboanga City-
Call Center Representative
-Billing Department
-Technical Department
-Retention Department
Convergys Philippines
Mall of Asia, Pasay City, Philippines-
Cell Center Representative
-Technical Department
Telstra Philippines
Mall of Asia, Pasay City, Philippines
2015
Skills
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Excellent people handling skill
Good Communication Skills, both in oral and in written (English, Filipino, and Bisaya)
Proficient in the use of various computer programs and its application
Quick and eager to learn
Can easily cope up with the new environment
Flexible and persistent
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team
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Dependable, analytical and hardworking; can work well both independently and as a
Can work under pressure
Above average leadership skills
PERSONAL DATA:
Age: 29 years old
Sex: Female
Citizenship: Filipino
Civil Status: Single
Religion: Foursquare
Date of birth: May 06, 1993
Place of birth: Bangkerohan, Ipil, Zamboanga del Sur
Language/Dialects spoken: English, Tagalog, Bisaya, Chavacano
Educational Attainment
Bachelor of Arts in Mass Communications major in Journalism
Western Mindanao State University
Normal Road, Baliwasan, Zamboanga City
2016
Secondary Education:
Marcelo Spinola School
Don Andres, Ipil, Zamboanga Sibugay Province
2010
Elementary Education:
Ipil Grace Christian School
2006
Character Reference:
1. Khay Louisse O. Ladion
Quality Analyst, Openmed Inc--2. Roxanne Aganan
Head Trainer, Openmed Inc--3. Luisa M. Tolentino
Operations Manager, Openmed--
4. Nina De Vera
Assistant Operations Manager, Openmed Inc--5. Marie Andong
Team Leader, Openmed Inc--
