Reetu Sharma

I’m a Senior Business Analyst with over 10 years of experience working across both IT companies and other fast-paced business environments. Throughout my career, I’ve successfully led projects in diverse domains such as e-commerce, education, travel, finance, and AI-driven solutions including ChatGPT-based platforms.

My role has consistently been at the intersection of business and technology—translating ideas, goals, and user needs into clear, actionable requirements. I have worked closely with stakeholders, product teams, and developers to design solutions that are practical, scalable, and aligned with business value.

With strong experience in Agile and Scrum methodologies, I specialize in writing detailed user stories, defining acceptance criteria, managing sprint cycles, and supporting UAT. I’ve used tools like JIRA, Confluence, Monday.com, and ProofHub to keep project progress transparent and well-documented.

Over the years, I’ve developed a reputation for being dependable and highly organized. I’ve handled full-cycle client engagement—from requirement gathering and documentation to delivery support and project accounting. Many of my clients have become repeat clients, thanks to my focus on clear communication, professionalism, and results.

In IT companies, I’ve worked on both internal systems and client-facing products, contributing to improvements in process automation, CRM integrations, customer portals, and data dashboards. In other domains, I’ve supported digital transitions, new product launches, and workflow optimization.

I also bring strong skills in proofreading, documentation writing, and presenting solutions in a way that both technical and non-technical audiences can understand. I believe that clarity, empathy, and structure are the foundations of every successful project.

Beyond technical skills, I enjoy building long-term relationships—with clients, teammates, and stakeholders. My ability to manage cross-functional collaboration, combined with domain flexibility, helps me quickly adapt to different business models and project challenges.

If you’re looking for a senior-level Business Analyst who brings deep experience, cross-domain understanding, and a hands-on, client-focused approach—I’d be glad to connect and contribute to your vision.