Reena Rosales

9+ years of experience in Customer Service (with 4+ years in Ecommerce)

A team leader who thrives under pressure and utilizes excellent analytical, problem solving, decision making, critical thinking and verbal/written communication skills.

• Established good working relationships with customers, clients and team members
• Developed new quality standards for better quality performance and reliability.
• Ability to organize, prioritize and work under extreme work pressure, heavy work load and deadlines.
• Self-motivated, initiative, maintains a high level of energy.
• Accuracy and Attention to details.
• Tolerant and flexible, adjusts to different situations.
• Organization skills.
• Overview in Six Sigma and DISC Profiling