Redempta Akinyi Ohola

REDEMPTA AKINYI Virtual Assistant - -- ABOUT ME Detail-oriented Virtual Assistant with 2 years of experience specializing in executive support and real estate operations. Skilled in calendar management, email handling, CRM systems, and coordinating property-related tasks. Reliable, proactive, and committed to helping executives stay organized and efficient in fast-paced environments. EDUCATION ALISON EDUCATION COMPANY Diploma Courses 2024 - 2025 CORPORATE STAFFING SERVICES WORK EXPERIENCE Retydy Agencies March 2023 – April 2025 Managed email inboxes, scheduled appointments, and coordinated meetings Professional Training using Calendly and Google Calendar. September 2019 Conducted accurate data entry and data management using Google Sheets, VISION INSTITUTE OF PROFESSIONALS MS Excel, and Dropbox. CPA PART I & II listings, CRM updates, and client communications. - Provided administrative support for real estate professionals including property Executed digital marketing tasks such as content scheduling and performance tracking using Metricool. SKILL Customer Service Executive Assistant Digital Marketing Social Media Marketing Oversaw social media accounts, created engaging content, and responded to inquiries to increase online presence. Supported customer service operations via Freshdesk and CRM systems including Zoho CRM and HubSpot. Created SOPs and how-to guides using Loom and Notion to streamline onboarding and workflow documentation. Real Estate TOOLS & SOFTWARE PROFICIENCY Data Entry Project Management: Asana, Notion, Trello, ClickUp Administrative Support Cold calling and Lead Generation Communication & Scheduling: Google Calendar, Calendly, Loom CRM Virtual Assistant Office Applications: Google Sheets, MS Excel, MS Word, Dropbox Marketing & Social Media: Metricool, Social Media Platforms CRM Systems: HubSpot, Zoho CRM, Freshdesk Accounting: Xero