Rec Shun De La Rosa

Rec Shun De La Rosa

$15/hr
Operation Management, Executive/General Virtual Assistance
Reply rate:
57.14%
Availability:
Hourly ($/hour)
Location:
San Fernando, La Union, Philippines
Experience:
8 years
About

I'm the ๐™ข๐™ž๐™จ๐™จ๐™ž๐™ฃ๐™œ ๐™ž๐™ฃ๐™œ๐™ง๐™š๐™™๐™ž๐™š๐™ฃ๐™ฉ to organize your team and increase your business margins. Let's work together! ๐Ÿ’ช

๐Ÿ–ฅ๏ธ๐Ÿ“  High Speed Internet & Equipment - Globally competitive tools

๐Ÿ’ฐ๐Ÿ’ต Business Minded & Bred in Leadership - Your success is my goal

๐Ÿ•’๐Ÿ—“๏ธ Wherever you are โ€“ Iโ€™ll be there to support you

Discover the Reasons Business Owners Choose to Partner with Me: ๐Ÿ‘‡๐Ÿผ๐Ÿ‘‡๐Ÿผ๐Ÿ‘‡๐Ÿผ

๐Ÿ“ž ๐‚๐ฎ๐ฌ๐ญ๐จ๐ฆ๐ž๐ซ ๐’๐ž๐ซ๐ฏ๐ข๐œ๐ž:

๐Ÿ”น Lead calling, nurturing, and follow-up

๐Ÿ”น Customer support via calls, email, chats, and SMS

๐Ÿ”น Handling incoming inquiries and resolving tickets promptly

๐Ÿ”น Managing client communications and nurturing client relationships

๐Ÿ—“๏ธ ๐€๐ฉ๐ฉ๐จ๐ข๐ง๐ญ๐ฆ๐ž๐ง๐ญ ๐’๐ž๐ญ๐ญ๐ข๐ง๐  ๐š๐ง๐ ๐‚๐š๐ฅ๐ž๐ง๐๐š๐ซ ๐Œ๐š๐ง๐š๐ ๐ž๐ฆ๐ž๐ง๐ญ::

๐Ÿ”น Efficiently managing schedules and appointments

๐Ÿ”น Appointment setting for seamless operations

๐Ÿ“Š ๐ƒ๐š๐ญ๐š ๐Œ๐š๐ง๐š๐ ๐ž๐ฆ๐ž๐ง๐ญ ๐š๐ง๐ ๐€๐œ๐œ๐ฎ๐ซ๐š๐œ๐ฒ:

๐Ÿ”น Data entry and CRM management

๐Ÿ”น Creating and updating SOPs

๐Ÿ”น Ensuring data accuracy and analysis

๐Ÿ”น Conducting in-depth research, including market and SWOT analysis

๐ŸŽจ ๐‚๐จ๐ง๐ญ๐ž๐ง๐ญ ๐‚๐ซ๐ž๐š๐ญ๐ข๐จ๐ง ๐š๐ง๐ ๐ƒ๐ž๐ฌ๐ข๐ ๐ง:

๐Ÿ”น Creating pitch decks and compelling presentations

๐Ÿ”นDesigning company aligned documents and visuals

๐€๐๐ฆ๐ข๐ง๐ข๐ฌ๐ญ๐ซ๐š๐ญ๐ข๐ฏ๐ž ๐’๐ฎ๐ฉ๐ฉ๐จ๐ซ๐ญ:

๐Ÿ”น HR-related tasks such as new hire training, onboarding/offboarding, and employee relations

๐Ÿ”น Managing payroll

๐Ÿ’ณ ๐…๐ข๐ง๐š๐ง๐œ๐ข๐š๐ฅ ๐’๐ž๐œ๐ญ๐จ๐ซ ๐„๐ฑ๐ฉ๐ž๐ซ๐ญ๐ข๐ฌ๐ž:

๐Ÿ”น Fraud detection and risk assessment

๐Ÿ”น Account management and dispute resolution

๐Ÿ”น Conducting risk and fraud trend analysis

๐Ÿ”น Handling card replacements, disputes, lost/stolen cards, and account takeovers

๐Ÿค ๐“๐ž๐š๐ฆ ๐š๐ง๐ ๐‚๐ฅ๐ข๐ž๐ง๐ญ ๐Œ๐š๐ง๐š๐ ๐ž๐ฆ๐ž๐ง๐ญ:

๐Ÿ”น Building and nurturing client relationships

๐Ÿ”น Team management, including quality assurance, team huddles and 1:1 coaching

๐Ÿ”น KPI and quota management

Now, you wouldn't want to miss out on this package deal! ๐Ÿ‘Œ๐Ÿป

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