Rebecca Lucas

Managed and supervised a team of IT professionals in the day-to-day operations of the IT department

Demonstrated expertise in developing and implementing IT operations management projects

Managed all aspects of IT operations including network administration, software implementation, hardware installation, system maintenance,

and system monitoring

Utilized problem-solving and analytical skills to resolve technical issues and optimize IT systems

Developed and maintained clear and efficient communication systems between the IT department and other departments

Implemented improvements to increase system security and reliability

Established and maintained relationships with external vendors and service providers