Rebecca Lane Newman

R E B E C C A LA N E - N E W M A N PROFILE I am a highly organised individual who can work on my own initiative or as team member. I am continually developing my excellent customer service, communication and negotiation skills C O NTACT- and I work well with a variety of personalities; entering easily into new situations with a positive, creative and resourceful attitude. I thrive under pressure and am adept at prioritising and achieving to strict deadlines. -Witney WORK EXPERIENCE Project Co-ordinator RTH Group | February 2020 As an innovative exhibition and event design, build and management agency. M y role is to develop long term relationships w i t h our clients and w o r k together to create unique a n d E D U CATI O N Bath Spa University English Literature/Sociology- (left April 2001) Brimsham Green Sixth Form June 2000 3 ‘A’ Level passes in Business/ Economics, English Language and Sociology Brimsham Green School successful solutions to their requirements. · Checking rules and regulations regarding the build of exhibition stands along with sourcing event information - compliance · Liaising with exhibition organisers and clients to book optimal exhibition space · Liaising with our Design Studio to ensure the client brief and subsequent design changes are carried through · Ordering necessary services including electrics, plumbing, telecommunications · Collating all event information into a Project Manual for the on-site Project Manager · Managing the invoicing of clients and dealing with supplier invoices and payments in conjunction with the Finance Department · Sourcing and ordering required equipment/materials · Checking rules and regulations regarding the build of exhibition stands along with sourcing event information June 1998 10 G C S E passes including Administrator Design and Technology (A), B& W Consultants Ltd | July 2018 - February 2020 English Literature (B), English Keeping people, projects and processes operating at peak efficiency. Language (C) EXPERTISE C u s t o m e r Service Administration Project Co-ordinator ISO9001:2015 Financial Advisor Support Diary Management · Experienced in Sage 50, invoicing, PO and refunds · ISO9001:2015 quality management system - company audits, day-to-day · Project management skills · Building excellent relationships with clients, staff and 3rd parties. · Diary, travel management · Running a smooth and efficient office · Writing non-comformities and putting processes in place to stop future mistakes · Report writing, maintaining a compliant office at all times eg. fire regulations, H&S · Designing and putting together work packs for staff, new starters. · Leading day to day administration, including attending Senior management meetings - note taking Operations Administrator Ski Team 4 | January 2018 - July 2018 Organising a n d planning school ski tours across Europe, f r o m Operations to providing a R E B E C C A LA N E - N E W M A N WORK EXPERIENCE CONTINUED PERSONAL SKILLS Adaptability Motivation Organisation Calm Approach · Sourcing and booking travel transport · Issuing invoices and chasing outstanding payments · Preparing travel documentation for groups, archiving accordingly. · Responsible for daily post, cheque and BACs payments · Liaising with Austrian office on a daily basis · Managing client expectations · On call, first point of contact for any issues groups had whilst in resort · Dealing with any day to day query which arise in a agreed timescale Team Player Administrator Positive Attitude Productive Resourceful Avalon | April 2017 - December 2017 (temporary contract) Providing a first class Administration/Customer Service experience for ISA/GIA and SIPP clients in a face paced environment. · Processing withdrawals, transfers and in-specie transfers, fund switches · Writing and managing procedure guides · Assisting with compliance projects, sourcing data · Running the daily dealing programme, FNZ · Implementing procedures to make processes more efficient EXTRA Office Co-ordinator VOLUNTEER EXPERIENCE Next Generation Property Solutions | April 2012- September 2016 Responsible for providing an efficient and professional administration service, to maintain Marie Curie Local Fundraising Group Secretary- Dr Jenners House Social Media Volunteer January 2017- May 2017 the smooth running of the business. · Secretarial services such as W P and diary management for the Directors · Completing and managing Health and Safety/Method Statements · Maintaining company website · Managing staff on a daily basis, ensuring jobs and goals were achieved · Designing marketing material and arranging print · Dealing with complaints in a timely manner · Ensuring office procedures and systems operated efficiently · Handling requests for information, managing clients expectation Witney Community Clothes Exchanged (Founder) November 2019 IFA Client Support The Kilminster Practice (Changed to All Things Financial Ltd - January 2011) | June 2010 - April 2012 INTERESTS Paddle Boarding July 2007- June 2010 - Took time out to spend with family Case Manager Axa | January 2002 - July 2007 Health & Fitness Reading R E F E R E N C E S -AVAI LAB LE O N R E Q U E S T