Rebecca Goates
3 Ray Street, Safety Beach VIC 3936-A resilient, ambitious and confident individual with highly developed communication skills and superior work
ethic. Currently I am a social media manager and personal assistant at Mount Martha Villas. I also am a
Network Marketer for Isagenix. I attain Qualifications in Health and Fitness that is supplemented with
experience in hospitality, customer/client services and administration. I am interested in a career progressing
role that I can utilise my above skills in a new, challenging environment.
Key Skills
●
Highly developed interpersonal skills with proven ability to liaise, lead, interact and communicate
effectively
●
A resilient, ambitious and confident individual
●
A collaborative approach with demonstrated ability to exercise sound judgement
●
Superior organisational and time management skills used to prioritise workload in order to achieve tight
deadlines
●
Positive and hardworking attitude, ready to learn, develop and career progress
●
Good knowledge and a quick learner of technology and systems
Key Experience
National Golf Club
●
●
●
●
●
●
●
●
Private babysitting
Jan 2012- Present
Network Marketer
Aug 2017- Present
Ensuring child safety
Preparing meals
Homework
Interaction and play
Getting children to bed on time
Laundry and light housework
Bath, change and dress
Preparing and cleaning bottles
Employed on a casual basis
Isagenix
●
●
●
●
Sept 2015 - Present
Ensure excellent and professional customer service
Setup and reset specific conference and function activities as directed
Undertake general waiting and service duties of food and beverages
Communicate with team members and kitchen staff
Follow hygienic food and beverage handling procedures
General cleaning of the kitchen and function areas
Adhere to Responsible Service of Alcohol legislation
Able to work a flexible roster including evening and weekend work where necessary
Private casual babysitting
●
●
●
●
●
●
●
●
●
Food and Beverage Attendant
Direct selling to individuals and serves as a distributor of goods and services
Lead and train individuals to build and manage their own sales force by recruiting and training
Determining customer needs by asking relevant questions and listening to response
Facilitate in person or zoom interviews/meetings with potential clients
●
●
●
Use of social media for connecting with prospects and marketing
Develop content/campaigns
Manage prospects and customers
Melbourne University Sport
●
●
●
●
Feb 2017 - Dec 2017
Customer service
Handle phone enquiries
Maintain accurate membership records/create memberships
Take bookings for gym tours and data entry
Mount Martha Villas
●
●
●
●
●
●
Guest Services Officer
Social Media Manager/ Personal Assistant
Aug 2020- Current
Manage social media accounts
Create visually appealing images with photo editing
Design logos, social media photos, instagram highlights
Interact with followers and potential clients
Assist the boss with any in person villa tasks (cleaning, making beds, get ready for next customer)
Posting relevant content
Qualifications
Certificate III Fitness
Chisholm Tafe
AFL Sports Ready
Completion of Year 12 VCE
2018
Certificate III Sport & Recreation
2017
Mount Eliza Secondary College
2015
Computer Skills
●
Expert knowledge of Microsoft Office including Outlook 365
●
Proficient using Canva
●
Knowledge using Organization tools to manage tasks and clients ( Specifically Penny app and Asana )
Additional Information
Licences:
Unrestricted Victorian Drivers Licence
Interests:
Food and dining out, fitness, travelling and spending time with family and friends.
References
Tynayia Boyd (Manager) | The National Golf Club -
Felipe Yamashita (Manager) | Melbourne University of Sport -
Mark Kay (Prior casual babysitting client) -
Nicole Grundy (Prior casual babysitting client) -
Stormy Coelho (Personal network) Executive assistant NAB-
Confidential Resume
Rebecca Goates
Page 2 of 2
