I’m a seasoned Technical Support Professional with over 15 years of experience in IT support, customer service, and project coordination. I specialize in managing and streamlining technical processes, guiding customers through onboarding and troubleshooting, and leading cross-functional projects from start to finish. With a strong background in web hosting, documentation, and system administration, I’m known for my ability to solve complex problems, communicate clearly, and keep projects on track through regular updates and customer check-ins.