Rebecca Anne Dollisen

Rebecca Anne Dollisen

$10/hr
Account Manager
Reply rate:
-
Availability:
Hourly ($/hour)
Location:
Argao, Cebu, Philippines
Experience:
3 years
Rebecca Anne P. Dollisen Upper Oman, Binlod Argao Cebu, Philippines, 6021- Education Bachelor of Science in Industrial Engineering Cebu Institute of Technology-University N.Bacalso Avenue, Cebu City August 2019-January 2024 Key Skills • Effective oral and written • • • • communication Problem solving and critical thinking Project presentation competency Project management and leadership Attention to detail and time management Accomplishments • Best Public Speaker Industrial Engineering Department CIT-U | November 2019 Awarded as best public speaker amongst all IE students of her batch. • Best Project Presenter Industrial Engineering Department CIT-U | November 2019 Garnered best project presenter as she pitched her research project. • Partner Relations/Account Manager – eCintel | December 2022 - January 2024 • Effectively communicated complex ideas and solutions to clients and delivered compelling product presentations resulting in onboarding new clients to more than 5 new platforms. • Conducted regular audits of clients' accounts, recognizing and addressing compliance gaps to maintain adherence to various marketplace’s policies and guidelines such as Amazon, Home Depot, Target, and Lowe’s. • Engaged in cross-functional collaboration to swiftly identify and address product listing’s critical issues, leading to an increase in organic rankings and a notable decrease in return issues. • Developed a sustainable and efficient standard process in fulfilling, shipping, and quality assurance to customer orders across multiple multiple e-commerce streams. • Analyzed client performance data, determine key trends and areas for improvement to increase sales performance resulting to more than 10% increase in clients’ overall sales. Item Maintenance Team Lead – eCintel | May 2022 - December 2022 • Identified key areas for improvement to increase sales of top-selling items, resulting in a 15% increase in revenue over a six-month period. • Developed and implemented a monthly tracking system to monitor item performance, reducing item errors and increasing listing accuracy. • Collaborated with cross-functional teams to update and maintain top-selling items on e-commerce platforms, resulting in a 20% decrease in customer complaints related to incorrect item listings. Assistant Marketing Coordinator – eCintel | May 2021 - May 2022 • Initiated strategic initiatives to oversee the performance of top-selling products, ensuring sustained sales excellence and proactively identifying opportunities for enhancement to elevate customer satisfaction and drive increased purchases. • Teamed up with the design department to craft visually appealing infographics and videos highlighting product features, resulting in improved click-through rates. • Enhanced product descriptions and images for high-performing items on various marketplaces, leading to significant sales growth and increased customer engagement. • Attended to client's specific requests and provide resolution with a 2-day turnaround time that satisfies both the request and the client. Project Experience Top Software Project Accenture | January 2020 Pitched software project presentation and landed within the top 20 spot competing in national level. Affiliations • Professional Experience Commissioner of Commission on Networks and Linkages of CIT-U SSG Partner Prospecting Campaign - eCintel | September 2023 - October 2023 Project Manager • Implemented a focused partner prospecting initiative, connecting with potential buyers in the e-commerce sector to pitch clients’ products and explore partnership opportunities. • Oversaw the onboarding process for new clients to more than 5 new partners, ensuring a smooth integration onto partner platforms and achieving a 50% conversion rate throughout the campaign. • Continuously monitored and analyzed campaign performance metrics, determining areas to improve and strategically adjusting offers to align with the preferences of both the client and partner merchants.
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