Rebecca Abanigbe

Rebecca Abanigbe

$5/hr
Am a Virtual assistant, Lead generation and a customer Support
Reply rate:
-
Availability:
Hourly ($/hour)
Location:
Lagos, Lagos State, Nigeria
Experience:
5 years
ABANIGBE, REBECCA Email:-| Phone: - | Linkedin: https://www.linkedin.com/in/abanigbe-rebecca-2017 Professional Summary Detail-oriented and proactive professional with expertise in lead generation, virtual assistance, and administrative support. Adept at research, data entry, social media management, and customer service, with a strong ability to streamline operations and enhance business efficiency. Highly organized, tech-savvy, and eager to leverage modern tools to drive productivity across diverse work environments. Core Skills & Competencies ✔ Lead Generation and Research ✔ Administrative & Virtual Assistant​ ✔ Social Media Management​ ✔ Customer Support & Communication​ ✔ Google Workspace & Microsoft Office Suite​ ✔ Calendar & Appointment Scheduling​ ✔ Data Entry & Organization​ ✔ Problem-Solving & Critical Thinking​ ✔ CRM & Productivity Tools(Willing to Learn) Professional Experience Human Resource​ TehilahBase Digital LTD] | 2019] – Present ●​ ●​ ●​ ●​ Manage employee compensation, payroll, and tax compliance. Ensure a healthy and productive workplace by fostering positive employee relations. Oversee HR technologies and maintain accurate records. Ensure company compliance with labour laws and regulations. ●​ Develop and manage employee benefits and salary structures. ●​ Assist in organizing meetings, maintaining HR records, and supporting team operations. [Customer Support Specialist]​ TehilahBase Digital LTD Feb 2017 - Present ●​ ●​ ●​ ●​ Conduct research to support business operations and project initiatives. Handle administrative tasks such as data entry, scheduling, and email correspondence. Manage calendars, schedule appointments, and maintain organized records. Provide prompt and professional customer support, ensuring client satisfaction. [Customer Service Officer]​ Legend Communications Network LTD Jan 2014 - Dec 2016 ●​ Assisted customers with inquiries, complaints, and account management. ●​ Managed administrative tasks, including data entry and document organization. ●​ Scheduled appointments and coordinated internal communication for efficient workflow. Education & Certifications Bachelor of Arts in French – University of Lagos (2009 – 2012) Customer Relationship Management Certification – The Institute of Customer Relationship Management (2013) Tools & Software Proficiency ●​ Productivity Tools: Google Workspace, Microsoft Office Suite ●​ Communication: Slack, Zoom, Microsoft Teams ●​ Social Media: Facebook, Instagram, LinkedIn ●​ CRM & Lead Generation Tools: (Eager to Learn) Freelance & Volunteer Work ●​ Provided administrative support and social media management for small businesses. ●​ Volunteered for community projects, offering customer support and organizational assistance. References Available upon request.
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