Rebecca

Hello there! My name is Rebecca. I help businesses grow by being responsible for addressing customers' needs and ensuring they have a good experience.

Having worked as a Customer Care Representative for 3 years, I will say I am a goal-oriented individual which entails several qualities like active listening, empathy, problem-solving, and communication. I am knowledgeable of the tools and skills to ensure the purpose of my job is productive.

I provide great expertise that could highly contribute to handling strategic actions using modern methods in sufficing business needs and achieve the company goals.

I further develop my skills by continuing training online and participating in programs that will enhance my expertise. Learning is my passion.

As a Customer Care Representative, my skills include the following.

• I can organize and send emails.
• I can manage social media platforms through audience engagement, comments, and messaging.
• I can do admin tasks like data entry, email management, and company files organization.
• I can enhance existing systems through my knowledge and expertise.
• I can do reports because I have good practical experience with word-processing software and spreadsheets٫, particularly MS Office.
• I am a good active Listener
• I am willing and open to learning new things and taking on new challenges.
• I have the ability to attend to details for efficient performance.
• I have strong email and instant messaging communication skills.
• I have the ability to work with people for a common goal using their experience and skills to solve problems, learn from each other, and contribute to the company's goals.
• I have strong organizational and time management skills.
• I have good negotiating skills when it involves buying ad selling
• I can do the task at a given time. I can work well under pressure.
• I have the ability to influence customers, preset effective arguments, and prompt customers to act.
• I am willing to learn and be trained for the given task and be helpful to my team.
• I am competent in following instructions and value confidentiality.
• Hire me and let me help your business grow and achieve your goals. It would be great and fun to be part of your great team.