WORK HISTORY
Client Services Manager
May 2021- Present
- Client paperwork preparation for new and review clients
- Liaising with fund managers and other financial institutions
to collect data for the preparation of advice needs.
- Email handling
- Insurance quoting with different providers.
- Client communications and same with the below
responsibilities
Client Services Administrator
5ELK | July 2019 - May 2021
REANIROSE GUTANA
C L I E N T S E R V I C E S
M A N A G E R
PERSONAL SUMMARY
I provide professional administrative support to
entrepreneurs and leaders. I help these people
achieve their goals by removing the burden of doing
the small and repetitive tasks for them to focus on
the bigger picture.
- New and ongoing client management services
- Paperwork preparations for new and ongoing clients
- Creating and generating insurance comparisons through
XPLAN Risk Researcher.
- Creating and generating investment comparisons through
XPLAN Wealthsolver.
- Email Management
- Data entry into the CRM (XPLAN and Plutosoft)
- Processing online applications
- Datafeed and CommPay mapping
- Oversee compliance requirements
- Task management through Trello and XPLAN
- Compliance management (FDS, Opt-in, and Fixed Term
Agreement)
Financial Planning Associate
Intiger Asset Management | Feb 2019
- Client paperwork preparation for new and review clients
- Liaising with fund managers and other financial institutions to
collect data for the preparation of advice needs.
- Email handling
- Invoice recording through MYOB
CORE SKILLS
XPLAN CRM Expertise
Advice OS Expertise
Microsoft word, excel, and outlook proficiency
Project Management skills
Keen to details
Solution driven
The desire for continuous learning
ACADEMIC HISTORY
TaƱon College
Bachelor of Science | Jun 2015 - Jun 2018
BS Business Administration major in Financial Management
- Consistent Dean's Lister
- Graduated Cum Laude
WORK REFERENCES
CONTACT DETAILS
Address: Phase 3 Barangay Rizal San Carlos City,
Negros Occidental 6127
Email:-LinkedIn: Yani Gutana
Dhazzle Maye Castillon
Trainer at 5ELK
Email:-Shayne Santillan
Subject Matter Expert-