Lead Care Consultant ( B2B/B2C ) supporting customers/clients via phone, chat and email.
Knowledge and Experience with Hubspot, Zendesk, DIXA, Salesforce, Billing and Sales CRM ( AT&T/DirecTv )
Zuora Billing, Stripe, Netsuite, Shopify Orders.
*PS. Experiences are BPO/Call Center Setting since 2017.