RAZEL HAZE BERNATE
CUSTOMER SERVICE ASSOCIATE
I would like to be in a dynamic environment for a
company where there is a possibility for promotion,
working my way through the organization. My
educational background and work experiences
have enabled me to enhance and develop new
skills that, I believe have prepared me to pursue a
career for your organization.
-
SKILLS
Customer Service
-
P2 Brgy. Obrero Calbayog City,
Samar
EDUCATIONAL HISTORY
Chat Support
BACHELOR OF SCIENCE IN
NURSING
Sales
Christ The King College| 2009
Leadership
Communication Skills
Customer Focus
Associate Degree
WORK EXPERIENCE
Product Knowledge
CUSTOMER SERVICE ASSOCIATE
Multi-tasking
Sitel Philippines | 2015 - present
CERTIFICATE
Maintains customer relationships by responding
to inquiries, documenting actions, and by
Certificate in Virtual Assistant
resolving their concerns.
Home - Based Connect l 2022
Recently upskilled as Retention Agent to a new
Certificate in Social Media
Management
campaign, we're negotiating with our customers
Home - Based Connect l 2022
Became the Subject Matter Expert for the Airlines
Certificate in Shopify
Freelancing
Campaign.
Home - Based Connect l 2022
REFERENCE
Available upon request.
to retain their accounts.
REAL ESTATE CONSULTANT
Empire East Land Holdings, Inc.| 2010 - 2011
Specialize in helping our clients to make
decisions in buying a condominium.
