Raynier Espinal

Raynier Espinal E-mail Address:-~ Phone Number: - Proactive and detail-oriented professional, experienced in accounting with a solid background as an assistant and in administrative support, specializing in data analysis and efficient information management. Possessing bilingual proficiency (native Spanish, B2 English) and expert in tools such as Microsoft 365, Google Workspace, Odoo, and QuickBooks. My background allows me to organize processes and ensure accuracy, thereby improving efficiency and resolving situations. Work Experience: 1- PREMIUM EXPRESS CARGOS & COURIER ACCOUNTING ASSISTANT:- Assist Accounting with a focus on detail and knowledge of the accounting cycle. Primary role: managing transactions and bank reconciliations and collaborating on financial reporting concepts to ensure accuracy. And collaborate on social media posts. Responsibilities: - Bank reconciliations Filling out customs documents Submission taxes forms: Management of banking platforms. Tools: - Dac Easy Excel Outlook Word 2- CONTINUUM GLOBAL SOLUTIONS: BILINGUAL CUSTOMER SERVICE REPRESENTATIVE:- Answer incoming customer service calls from cable/internet providers. Receive calls and emails from customers needing assistance with their bill, plan, coverage, technical support, and more. Responsibilities: - Memorized company products and services to be able to answer customer questions quickly and efficiently. Handle 30+ customer interactions per day, giving detailed, personalized, friendly and polite service to ensure customer satisfaction. Guided users through system setups and configurations. Documented cases and escalated complex issues to higher-level support. Delivered excellent customer service while maintaining technical accuracy. Provided technical support for the internet, phone, and network services. Tools: - Tech Support SalesForces 3- LA PAZ BELLIARD & ASOC.: JR. ACCOUNTANT:- Managed daily financial processes, maintaining updated records and ensuring accounting compliance for the financial efficiency of various clients under my charge. Additionally, maintained accurate financial records, assisted with month-end and year-end closing processes, and ensured regulatory compliance. Responsibilities: - Management of Accounts Payable Respond to customer queries and needs Accounts Receivable Bank reconciliations Billing Taxes Declaration Payroll Accounting Cycle Tools: - Fact Pro Symasoft Quickbook Alegra Google Drive Zendesk Microsoft 365 4- LISI PETMARKET: ACCOUNTANT:- Implemented data migration and consolidation, ensuring the correct reintegration of critical information. Created and managed invoices, provided staff training, and organized administrative and financial data. Responsible for accounts payable and receivable, closely collaborating on client offer management, mass data entry, and organizing supplier meetings. Responsibilities: - Payroll Managed high volumes of financial and tax information using specialized software. Preparing sales reports Budgets Invoices Account control Financial statements. Tools: - Odoo FreshBooks Google Calendar E-Commerce Google Drive Microsoft 365 Education: Infotep: January 2021 – 2023 - Microsoft Office programs and Internet Management. Advanced Excel Accounting Assistant Entrepreneur for Pymes Computerized Equal Accounting Data Universidad Autónoma de Santo Domingo (UASD): January 2018 – Present - Bachelor’s degree in accounting (2018 - Present) Skills: Languages: - Spanish (Native) English (Level B2; Level C1 -> Working) Others: - Excel (Intermediate – Advanced Level) Salesforce (CRM Tool) Zendesk (CRM Tool) Multitasking Quick learner Self-taught Problem-Solving Knowledgeable Logical Symasoft Alegra Quickbook Odoo