Raynarose Bantilan
V I R T U A L
A S S I S T A N T
Freelancing Background
CUSTOMER SUPPORT MANAGER
Personal Profile
I'm a dedicated professional with
6+ years of multi-cultural exposure.
As someone who can identify the
needs of clients for effective
solutions, I'm committed to
providing excellent service, creative
problem solving and building
customer loyalty.
Weads l July 2020 - January 2021
Delivered a comprehensive service to enquiring clients
Managed client accounts
Kept records of all client interactions and subsequent actions taken
Generated leads and established sustainable relationships with new clients
DIGITAL FREELANCER
Potent Virtual Solutions l January 2020 - present
Provides freelance virtual services focused on branding, social media
management and customer support as per required by clients.
INDEPENDENT TRAVEL CONSULTANT
Professional Skills
Microsoft Office Suite
Google - Canva - Hootsuite
Photoshop Mix - Photoshop Mix
Zik Analytics - InkFrog.
Computer Skills
Word Processing Skills
Oral Communication & Writing
Data-Driven Decision-Making
Problem-Solving Skills
Customer Orientation
Chamomile Travels | November 2016 - December 2019
Created itineraries for clients from all over the world traveling to the Philippines
Ensured guest requirements were properly addressed by closely collaborating
with local travel service providers in different destinations in the Philippines
2018 Family Choice Consumers Choice awardee for Outstanding Travel & Tour
Service Provider
Education & Training
DEVELOPMENT ACADEMY OF THE PHILIPPINES
Data Science | January 2020 - present
Currently pursuing Data Science as a government scholar under the Project
SPARTA of the Department of Science & Technology
FILIPINO VIRTUAL ASSISTANCE ACADEMY
Contact Points
Brgy. San Jose, Balanga City
Bataan, Philippines--
Freelancing Course 2.0 | March 2020 - May 2020
Finished the course with Gold Certificate for Exemplary Achievement
MONDRIAAN AURA COLLEGE
Bachelor of Secondary Education| June 2005 - March 2009
Graduated Cum Laude
Staff writer for the school publication, The Vision Quest
