Raymund Bote

Raymund Bote Trainer / Virtual Assistant Experience- • Trainer/ Virtual Assistant Ecommprenuer • Create training courses • Manage online stores • Develop new training modules for Digital marketing - • Training Supervisor 20four7va To be able to share my training and • Accelerate the company’s organizational change by augmenting the skills a educating capabilities which I learned company requires as it plans to enter new markets or needs to transform its through the years of my experience. As business performance. well as to create, design, organize, and Create and deliver training, manage the learning function, measure and manage training programs that help evaluate the results of training through assessments, and manage trainee’s develop desired skills in a corporate knowledge. setting. • • Develop metrics that will help the organization assess the benefits of Personal Info training and provide reports- • Sales Supervisor Address Marketing Strategies Inc. 062 3rd fl. Unit E Alejo Street, • Manage my team’s metric and productivity on a daily basis. Catanghalan • Provide one-on-one coaching and issue resolution to those not reaching our Obando, Bulacan target. 3021 • Set the team’s goal. • Handle escalation calls and ensure non-cancellation of our services. • Update our daily time record and metrics board- • Senior Email Technical Support Unblock-us Incorporated Date of birth- Phone - • Provide technical assistance to all our subscribers having difficulties using E-mail our DNS service on their devices via email. - • Direct customer’s concern to the right department to ensure customer Social media satisfaction- • Hardware/Software Technical Support Representative LinkedIn Sutherland Global Services www.linkedin.com/raymundbote • Provide technical assistance to all of customers who purchased our desktop, all in one and laptop computers. • Technical troubleshooting covers, desktop, all in one and laptops, win XP to Twitter www.twitter.com/raymundbote win8 operating systems, Mac OSX, handheld devices, networking, software Skills installation, virus removal, hardware check-up and printer set up. - • • Perform troubleshooting over the phone. Self motivated, initiative, high level of • Process sales for add on services that our company offers. energy. Senior Outbound Sales Representative Communication skills Brady Philippines • Call prospective clients and sell labor law posters. Decision making, critical thinking, • Meet our daily quota in terms of number of sales. organizing and planning - • Level 2 Technical Support Specialist Tolerant and flexible to different 24/7 Customer Philippines situations • Receive calls from our customers who are having difficulties using our cable internet service on their devices. • Technical troubleshooting covers, desktop, all in one and laptops, win XP to win8 operating systems, Mac OSX, handheld devices, networking, software installation, virus removal, hardware check-up and printer set up- • Account Manager/Retention Specialist • Customer Service Representative • Technical Support Representative • Technical Support Representative 2001 • Technical and technological skills Organizational skills Project management skills Leadership communication skills VXI Solutions Philippines West Contact Services Convergys Philippines Inc. Peoplesupport Phils Inc Education 1997 - Business leadership skills Colegio de San Pascual Baylon Bachelor of Science in Computer Science Created on