Human Resource Management sample
Practical Tips
for
Feedback should focus on specific, observed
behaviors and their impacts.
Feedback should reinforce behaviors to
Giving
Feedback
Continue.
It should also identify behaviors to Consider
modifying in order to achieve the best outcome.
Continue
Consider
In the future, continue doing/saying XYZ, it has a
positive impact because XYZ!
I’m looking to help you grow/I care about you, I
want to make sure you know that…
I was really impressed with how you did XYZ,
continue doing XYZ!
I noticed/I Imagine your intent was ABC, how it
came across was XYZ (I saw others react XYZ)
Continue XYZ, you have a strength in that area and
it helps us all succeed!
In the future, consider XYZ to make a greater
impact
Give ‘Continue’ focused feedback often
It helps each of us feel valued and understand what we’re doing well! The ideal positive to constructive feedback ratio is 5:1.
Stick to what is observable
Remove emotions and subjectivity.
Practice Empathy
Put yourself in the shoes of the other person. How would you like to receive considers?
Person to Person discussion is best
Building trust via face to face communication (video calls, in-person meetings, phone calls) is best. Written feedback has its
place once a relationship is established.
Practical Tips
for
Don’t wait for people to give you
feedback…ASK for it!
Asking is less stressful for both you and the
Receiving
Feedback
person giving feedback because you are granting
permission.
Asking will also help you with your career and
personal development.
How to ask for feedback
Ensure others are comfortable giving feedback
I value your opinion and would benefit from your
coaching and feedback.
Build trust before asking.
I value your perspective and welcome your
feedback.
Be a genuine listener! Acknowledge, respond with
appreciation, and act based on the feedback you
receive.
I’m focused on my development—can you share
one thing I could do differently?
Lead by example—give feedback and you will
receive!
You can ask for feedback using whatever tools work best for you.
Email, in person, or on a call—whatever suits your context and relationship best.
Show and tell your appreciation
Express appreciation with a written or verbal thank-you. SHOW appreciation by acting upon the feedback you received.
Put asking for and giving feedback in your calendar
Making feedback a habit will serve you well as you advance in your career and life!