Senior Systems Specialist with 15+ years of experience delivering enterprise-level end-user, infrastructure, and Warehouse Management System (WMS) support in large, regulated environments. Extensive expertise supporting Manhattan WMS, SAP EWM, Oracle WMS, and Infor, with strong hands-on skills in SQL data analysis, PowerShell automation, and identity/access management. Proficient in troubleshooting hardware and software issues across Windows and Mac platforms. Demonstrated expertise in project management and client relationship management, ensuring high-quality service delivery. Skilled in system monitoring and configuration to optimize IT infrastructure performance.
Skills