Raychelle Mira Simplicio
Educational Background
Work Experience
University of Caloocan City
AUSTRALIAN DEALERSHIP/APPOINTMENT SETTER
Car Plans Australia
May 2020 - Present
To attain high levels of success, make appointments, follow up
calls, and e-mails, illustrate the sales and rate.
For clients and potential clients, e-mailing, cold phoning, and
taking inbound calls clients.
Obtaining leads.
Camarin, Caloocan
COLLEGE
Bachelor of Science in
Accountancy
2021 - Present
Skills & Proficiencies
Customer Service
Interpersonal communication
skills
Fluent in English (both
written and verbal)
Advanced Computer Skills
Expert in Microsoft and other
computer apps
Multitasking
Organized
Fast Learner
Motivated
Contact
--Bagong Silang, Caloocan City
Philippines
AT&T UVERSE CUSTOMER SERVICE
Convergys Philippines
October 2018 - March 2020
Assist customers with products and services such as laptop
connect services, including air cards and USB devices, as well
as initial set-up and configuration of AT&T software and
applications.
Maintain a thorough understanding of all billing, rate plan,
and feature issues.
Handle WLNP, relocations, combined bill support, after-hours
questions, and prepaid service.
Consider network conditions, connections, devices,
applications, provisioning, and billing while troubleshooting
and resolving customer-impacting issues such as but not
limited to voice and data difficulties that span numerous
networks and interdependent network parts.
