Rawaha Rauf
Mobile: +92 333 -; Email:-
OBJECTIVE
An enthusiastic & dedicated professional with extensive experience, seeking a challenging position in a progressive
organization with an aim to contribute positively towards the objectives of the organization to the best of my capabilities
with long term career prospects and to develop my professional skills.
PROFESSIONAL EXPERIENCE
Ibex Global
Karachi, Pakistan
Business process outsource 'BPO' industry, which provide services to organizations worldwide
Customer Support Executive
April 2017 to Present
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Executed duties as online based Customer Service for ZeroTB Initiative
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Collated patient queries and feedback for online database
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Addressing and counseling patients to enroll in TB program
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Explaining the benefits of enrolling into this program to troubled clients
K-Shoes Company
Karachi, Pakistan
Importer and Exporter of whole sale shoes gents and ladies variety
Area Sales Manager
December 2011 to November 2016
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Performed duties as Area Sales Manager
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Supervising sales agents and providing them with weekly targets
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Finding opportunities and marketing products where applicable
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Managing product related issues and settlements with the clients
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Often adapted to role as a recovery officer and directly involved with the clients
Pak Qatar Family Takaful Ltd.
Karachi, Pakistan
Pioneer of Family Takaful in Pakistan
Takaful Executive Consultant
June 2010 to November 2011
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Dealt with customers directly for Takaful products
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Convincing clients about Takaful (Islamic Insurance) benefits
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Ensuring sales and continued after-service for products
EDUCATION
2013 - 2015
Karachi University – Department Of Islamic Learning, Karachi
BA – Islamic Learning
2014 – 2015 Karachi University – I.T Businesses
Diploma – Information Technology
2009 - 2011
Private from Intermediat Board, Karachi
Intermediate – Humanities
2007 - 2008
Asra Public School, Karachi
Matriculation – Science
Skills and Potential
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Able to speak fluent Urdu, English
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Effective convincing ability
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Aptitude for sales and marketing
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Sociable adaptable and friendly
COMPUTER LITERACY
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Microsoft Office
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Online Research
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Basics
PERSONAL INFORMATION
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Father’s Name: Abdul Rauf
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Nationality: Pakistani
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Date of Birth: September, 1991
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Marital Status: Married
REFERENCES
To be furnished upon request