Ravindra Rathore
iProfile
Contact Details
Address: Kothi no 2, Care and Support Center, Saket Hospital Badungar Road
Near khalsha college, Patiala , Punjab, 147001, India
Mobile Tel:-
Work Tel:
Primary Email-
Profile
I reply with earnest to your advertisement looking for an Experienced IT Job Helpdesk L2/L3 Support/Coordinator/Manager/Project Manager I have included my career history and skills for your review.
Personal Qualities
Understanding of mall manageable role and responsibility of operation
Project Management:
Supply Chain Management:
Asset Management:
Staff Management:
Service Standards:
Day-to-day management
Facilitated leasing and negotiation of contracts with existing tenants.
Developed and implemented marketing, advertisement and promotional programs.
B.E. Computer Engineer, CCNA, CNS, and Software Engineering certified along with 16+ years of professional hands on experience.
Possesses 10+ years of practice experience in the plan, design, implementation and support of LAN/WAN, networks. Skilled in , Cisco and Microsoft network environment. Knowledge in network/systems administration and systems support.
LAN/WAN design/configuration & implementation with CISCO equipments, wireless network design/configuration & implementation, strong working knowledge on Wide Area Networks (WANs) e.g. Frame Relay, ISDN etc.
Configuring CISCO based routing e.g. RIP, EIGRP, IGRP, route redistribution etc.
Experience in designing cable and wireless networks, structured network cabling such as STP, UTP, coaxial etc., installation and configuration of LAN, WAN and wireless networks with active components such as routers, switches, firewalls, modems, access points, repeaters etc.
Experience in Windows 2003 server administration with Active directory, Mdaemon and Kerio administration installation & administration.
Quick learner ability to work under pressure and team environment. Willing to relocate.
Work History
Project:HIV & HCV Counseling, Testing, Referral and Welfare Linkages
Position:Project managerSep 14 – Till Date
Project Run by:Indian Red Cross Society
Funding Source:Global Fund
Oversee the day to day operations of the Community Relations Department including,but not limited to:
Program Development and I
Donations
Departmental Communication(internal and external), Player Relations
Community Outreach and Programs
HIV prevention interventions for comprehensive HIV/AIDS information and education to the most at risk, youths in and out of school and the general population in the target areas.
Assist CTR (counseling, testing, and referral) for HIV CTR and tabling events from affected populations.
Assist in identifying new testing locations.
Establish and maintain partnership and good working relations with youth groups, women and men groups to facilitate implementation of planned activities.
Collaborate and network with stakeholders to enhance service delivery to the community.
Establish linkages/ referral with other organizations for youths, the HIV infected and the general community with various needs.
Participate in HIV prevention -related coordination/stakeholders meetings on behalf of the organization.
Disseminate and distribute HIV/AIDS materials to target audience, to improve knowledge and understanding and motivate behavior change.
Organize and facilitate HIV Testing and Counseling services to the communities.
Participate in staff, committee, board meetings, local events, and trainings as needed
Promote testing events through social media and social network connections.
Cmis entry updating, Monthly Reporting, Quarter reporting, Presentation preparation
IT operational management and Partner - Cramit UK
PermanentSep 11 - Nov 13
Set business direction of company, oversaw liquidation of business. My primary task will be to align Cramit with the customer needs and requirements. I want to create an environment to shape Cramit even more into an innovation-driven service. the strategic reorientation of Cramit by building up B2B services
Cramit is now a bit over 3 Year old and our little baby is developing very well. To meet our users demands we have once more improved Cramit performance (speed, stability, security).
Communicated with the support team and implemented the organization’s operational guidelines, standards and policies
Monitored and managed operational activities
Day to day monitoring of Network Activity performance, Network Connectivity, Network Traffic Status and status of network Utilization with the help of Bandwidth Management Server.
Documented and prepared reports on management
Responsible for a team of staff.
Controlled IT budget
Created and managed a disaster recovery plan
Troubleshoot operating system, network connectivity, and end-user problems. Provide technical support
Definition and execution of the IT strategy, aligning IT with core business needs.
Responsible for providing business critical IT services to over end users
Develop and implement all IT policies, procedures, and systems to ensure.
Responsible for upgrading the whole network infrastructure.
Preparation of Project Plan and Tracking of the plan. (Internal, Client and Vendor Personnel)
Investigated and resolved customers issues and complaints regarding operational matters – Handled all queries and client
Defining the scope of the projects and settings goals.
Assessing project requirements and allotting projects to suitable candidates.
Coordinating with the project staff (both onsite and outsourced resources).
Planning project timelines and adhering to them.
Tracking the project progress with appropriate tools.
Assuring quality with final checks.
Investigate user and network problems, identify their source, determine possible solutions, test and implement solutions.
Manages network operations to include: troubleshooting connectivity problems; installing & maintaining routers, firewalls and switches; adding/terminating users; assigning rights and access; resetting passwords; establishing e-mail addresses; assessing and reporting operational status; performing backups and restores; etc. Performs routine preventive maintenance on hardware and software.
Install, configure, and maintain servers, backup servers, file servers, RAS servers, Ethernet networks, network
cabling, and other related equipment, devices, and systems;
Plan and implement network security, including building firewalls, applying cryptography to network applications, managing host security, file permissions, backup and disaster recovery plans, file system integrity, and adding and deleting users.
Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes.
Network Consultant - Network Consultant
Contract/TempSep 04 - Aug 12
Network Consultant Client like Nokia India, GTL, Bijur Sooper Foods Pvt Ltd, Future Electronic, BSNL, Alpha Technology, PCIPL and Stagnet Network Services Network
Management of all Routers, Switches, Hub
Responsible for a team of 8 staff
Controlled IT budget
Created and managed a disaster recovery plan
Definition and execution of the IT strategy, aligning IT with core business needs
Responsible for providing business critical IT services to over end users
Develop and implement all IT policies, procedures, and systems to ensure. Responsible for upgrading the whole network infrastructure
Preparation of Project Plan and Tracking of the plan (Internal, Client and Vendor Personnel)
I responsible for the design and implementation of a IP network
Supervised maintained and installed, Managed Bandwidth Management Server software
Assigning the Jobs to engineers.
Day to day monitoring of Network Activity performance, Network Connectivity, Network Traffic Status and status of network Utilization with the help of Bandwidth Management Server.
Installed, configured, and maintained all equipment needed for each solution. Handled and troubleshot customer issues
Responsible for troubleshooting standard consumer operating systems, email and DNS problems, customers’ network connectivity via DSL or data service line, monitoring all servers and network devices.
Networking, Desktop Support. To Monitor and maintain the network and client connectivity and connectivity. IT infrastructure including PCs Antivirus Network Printers severs and network equipments. knowledge in routers firewall switches Web servers storage device load balancing fail over etc.
Network Consultant - Alpha Technology
Contract/TempSep 02 - Apr 10
Tech Support, responsible for troubleshooting standard consumer operating systems, email and DNS problems, customers’ network connectivity via DSL, ISDN, Lease Line or data service line,
Rack mounting
Assembling Cabling the Wan Components,
PRI Interface Configuration
Modem Connection,
Interface Serial Line Interface configuration,
Monitoring all servers and network devices. Hub, Switch and Router management,
Cisco IOS configuration and administration. Implemented case studies on RIP Ver-1&2/ IGRP protocols on Cisco 1600,2500.
Configuration of LAN/WAN, Communications network operating system, H/W Peripherals, applications.
IT infrastructure including PCs Antivirus Network Printers severs and network equipments. Routers firewall switches Web servers database servers storage device IP Phone Call Manager load balancing fail over
Technical support - Preview Computer
Contract/TempJun 99 - Aug 00
Project Consultancy and systems Integration Description Provided enterprise Management Software and Security solution and also provided technical support, Consultancy for LAN & WAN designing. The Project Environment: Windows 2000 server, Windows 2000 Professional, Kerio Firewall, Wireless Antenna, bridges. Role Technical Consultant Accomplishments The total integrated solution for connecting, LAN, serial attached devices to a corporate network or the Internet. Access Server is a complete, integrated and scaleable access server. Communicating with each other can also have access to the Wired LAN resources such as Network printers, Internet routers, and File servers. Install and configure new equipment. Internal customers provide basic system and application requirements. Install, configure, license and troubleshoot Window-2000 server & professional software for the lab LAN. Configure and troubleshoot network. Monitor and troubleshoot backups for each system on the LAN. Repetitive tasks such as printer setup, etc. General in-house technical support for software and hardware.
Project
Project
Providing Telecom Solution for VigneshwaraE.biz and there client Department of Telecom (DOT, BSNL)
Duration
09/2000 to 04/2001
Description
Internet Node Expansion
The Project Environment: Cisco AS5300 Router, Dial Shelf, Dual AC Power Supply, 60 Mica DMM Modems, E1/PRI Card, Digital Modem Software, As5300 System Flash Upgrade (8 Mb to 16 Mb), UK Power Cord, Access server 3640, 2900 Cisco switches.
Role
Technical Engineer and Consultant
Working with a local Internet provider, I responsible for the design and implementation of a IP network located in Solapur. Cisco was chosen to implement this network. Cisco AS5300 were used as Gateways, and Cisco 3640s were used as routers where Frame was being used to carry data traffic, Setup up around Solapur with additional Gateways deployed.
Internet Node Expansion
Rack mounting
Assembling Cabling the Wan Components,
PRI Interface Configuration
Modem Connection,
Interface Serial Line Interface configuration,
Existing network: Access server 3640, 2900 Cisco switches
Education
Dyaneshwar Vidyapeeth, Mumbai, India 1997 - 2001
Bachelor's Degree Computer Science (A)
Aptech Ltd, Mumbai, India 1996 - 2001
Advance Diploma in Software Engineering (A)
Skills & Competencies
Install and configure network routers • LAN/WAN • Storage device • Bandwidth Management • VoIP • Desktop • Laptop, Mail Server • Cabling and Crimping • Internet and Intranet Management • CCTV Configuration and maintains • SIP Server Configuration • File Hosting Server • AMC Management • IT project management • IT asset management • Business management • Vendor Management • Maintain inventory of office supplies and equipment • Financial applications
Licenses & Certifications
Cisco Certified Network Associate (CCNA) (CSCO-)
Issuer: Gates India , Valid from: 01-Feb-2002
Cisco Network Support -)
Issuer: Brainbench, Valid from: 07-Jan-2001
Mastering Purchasing Fundamentals
Issuer: NextLevelPurchasing.com, Valid from: 24-Aug-2007
Mastering Supply Management Contract Writing Fundamentals
Issuer: NextLevelPurchasing.com, Valid from: 29-Aug-2007
Mastering Powerful Negotiation For Successful Buying Fundamentals
Issuer: NextLevelPurchasing.com, Valid from: 6-Sep-2007
Adaptability
Level headed enough to enjoy the freedom responsibly. Ability to develop high business network
TeamWork
Responsibilities include remote support and administration of a server and in house administration of a infrastructure designed to support. Creativity to develop innovative solutions to problems
Client Focus
Resourceful, client-focused IT professional with a proven track record of successes building and motivating caliber. Productivity, quality control and client satisfaction
Other Personal Details
Date of Birth
:
13-Oct-1977
Nationality
:
Indian
Gender
:
Male
Visa Holding
:
None
Marital Status
:
Married
Notice period to join
:
Immediate
Driving License
:
No
Willing to Relocate
:
Yes
Total Experience
:
16+
Travel
:
100%
Language
:
English, Hindi, Marathi, Punjabi, Marwari
Job specialization
:
Computer-Networking
Religion
:
Hindu
Proffered industry
:
Telecommunication (Service) /Any
Ethnic group
:
Indian
Willing Work on Sat and Sun
:
Yes
Criminal offence
:
No
Disability
:
Yes
