I have a proven track record in software lifecycle management including development and sustaining, customer engineering and software partnerships.
Leading the Advanced Customer Engineering team at Juniper Networks, I have resolved critical product escalations and enhanced system quality for routing, switching, and security platforms. My experience at Juniper Networks and Sun Microsystems has prepared me to manage complex customer relationships and drive operational success. I have led high-performing teams across continents, supported vendor qualifications, and delivered crucial upgrades for Tier-1 service providers, resulting in multi-billion dollar revenues. My expertise in project management, high availability, cloud services, and cybersecurity tools will enable me to contribute effectively to any mission of developing reliable AI systems and related accelerated infrastructure.
Additionally, my skills in data analysis, troubleshooting, and customer satisfaction have consistently driven measurable business impact. I have a strong background in building strong relationships, facilitating key performance indicators, and optimizing software development life cycles. My passion for bridging customer needs with innovative solutions aligns well with any growth oriented Company values.
Thank you.