Ravi Shankar Mittal
CAREER OBJECTIVE
Results-driven IT Project/ Product Manager with a proven track record of leading cloud transformation, data security, and IT infrastructure modernization projects across diverse industries. Adept at driving end-to-end project execution, aligning technology solutions with business objectives, and optimizing multi-cloud environments for scalability, security, and cost efficiency. Passionate about leveraging Agile, DevOps, and ITIL frameworks to streamline operations, enhance cyber resilience, and accelerate digital innovation. Seeking to lead strategic IT initiatives, cloud migrations, and enterprise technology solutions, ensuring robust governance, risk mitigation, and operational excellence.
LEADERSHIP STRENGTHS
Strategic IT Leadership: Proven ability to lead end-to-end technology initiatives, ensuring seamless integration of emerging trends, process optimizations, and business-driven IT solutions.
Project & Product Management Excellence: Strong expertise in managing complex IT projects, product lifecycles, and service delivery frameworks, ensuring timely execution and high-quality outcomes.
Enterprise IT Governance & Risk Management: Extensive experience in establishing best practices for IT governance, risk mitigation, compliance, and operational efficiency to drive long-term business sustainability.
Process Optimization & Change Management: Adept at identifying opportunities for process enhancement, automation, and innovation, fostering agility, resilience, and competitive advantage.
Cross-Functional Collaboration & Stakeholder Engagement: Skilled in working with global teams, senior leadership, and external partners, ensuring seamless communication, alignment, and execution of strategic IT initiatives.
EXCELLENCE SPHERE
IT Strategy & Roadmap Planning || Digital Transformation & Innovation || Change Management & Process Optimization
IT Governance, Risk & Compliance || Project Lifecycle Management (Agile & Waterfall) || Cybersecurity & Risk Management
Product Development & Lifecycle Management || Budgeting, Cost Optimization & Vendor Management
Business Analysis & Requirements Gathering || IT Service Management (ITSM) & IT Operations
Cloud Computing & Infrastructure Management || Automation & Process Improvement || Stakeholder & Executive Engagement
Cross-Functional Team Leadership || Client Relationship Management || Negotiation & Conflict Resolution
Data-Driven Decision Making & Analytics || Performance Metrics & KPI Management
TECHNICAL SKILLS
Amazon Web Services: EC2, S3, VPC, IAM, Lambda, RDS, DynamoDB, CloudFormation, CodePipeline, CloudWatch, AWS Config
Microsoft Azure: Azure Virtual Machines, Blob Storage, VNet, Azure AD, Azure Functions, Azure DevOps, Azure Monitor, Azure Security Center
Google Cloud Platform: Compute Engine, Cloud Storage, VPC, IAM, Cloud Functions, Cloud Build, Stackdriver, Operations Suite
Tools: Jenkins, GitLab, Ansible, Chef, Salt, OpenShift, Docker
Automation: Infrastructure as Code (IaC), CI/CD pipeline development, automated build and deployment using Jenkins, GitLab, and Azure DevOps
Scripting: Python, Bash, Perl
Security & Compliance: DevSecOps practices, IAM, multi-factor authentication, encryption, GDPR, HIPAA, PCI-DSS compliance
Security Tools: IAM policies, encryption, security groups, firewalls, VPN, Secure File Transfer, PKI, HSM, SWIFT protocols
Governance: Cloud governance frameworks, resource optimization, cost management, auditing, and monitoring (CloudWatch, Nagios, Prometheus)
OS: Red Hat Enterprise Linux, SUSE Linux, CentOS, OEL
Virtualization: VMware, Hyper-V, KVM, OpenShift container platform
Data Management: RDS, Cosmos DB, SQL, DynamoDB, Bigtable, EFS
Backup & DR: Backup strategy, disaster recovery solutions, backup automation
Monitoring Tools: Nagios, Prometheus, Grafana, Stackdriver, Azure Monitor
PROFESSIONAL EXPERIENCE
Cloud Migration & Data Security Lead - Thales India Pvt Ltd., Noida, India (Nov 2024 – Present)
Key Profile: As the Cloud Migration & Data Security Lead, I drive end-to-end cloud transformation strategies, ensuring secure, scalable, and cost-efficient migrations while upholding data sovereignty, regulatory compliance, and cyber resilience. My role is pivotal in safeguarding critical infrastructure, mitigating cloud security risks, and enabling high-availability, fault-tolerant architectures across multi-cloud environments (AWS, Azure, GCP).
Key Achievements & Business Impact:
30% reduction in cloud costs via automated cost governance and FinOps strategies.
40% improvement in deployment speed by integrating CI/CD and DevSecOps pipelines.
99.99% availability achieved through high-availability (HA) and disaster recovery (DR) implementations.
Zero security breaches post-cloud migration due to proactive security hardening, SIEM integration, and compliance enforcement.
Successfully led the migration of business-critical workloads, ensuring zero downtime and operational continuity.
Key Responsibilities & Impact Areas:
Infrastructure & Architecture Oversight
Review and maintain the Azure architecture blueprint to ensure alignment with business goals and compliance.
Analyze workloads and assess new requirements for scalability, cost-efficiency, performance, and security.
Work on reference architecture documentation, ensuring all patterns (e.g., hub-spoke, landing zones) are consistently applied.
Solution Design & Planning
Collaborate with business analysts, app owners, and project managers to design solutions that leverage Azure services (VMs, App Services, Functions, Logic Apps, AKS, etc.).
Select the appropriate Azure services and design HA/DR, security, and networking patterns.
Lead architectural decision-making on topics like:
Multi-region deployments
BCDR (Business Continuity and Disaster Recovery)
API management and integration
Identity management with Azure AD
Implementation & Reviews
Review and guide the implementation of IAC (Infrastructure as Code) templates (Terraform, ARM, Bicep).
Conduct code reviews and architecture validations for deployed resources.
Approve deployment plans and changes via CI/CD pipelines (Azure DevOps/GitHub Actions).
Governance, Security & Compliance
Ensure that Azure Policies, RBAC, and Blueprints are enforced to maintain compliance and control.
Review security posture daily via Azure Security Center, Defender for Cloud, and Sentinel logs.
Monitor and analyze cost using Azure Cost Management, implement budgets and alerts.
Monitoring & Optimization
Proactively monitor performance and availability using Azure Monitor, Log Analytics, and Application Insights.
Work with operations teams to set up alerts, dashboards, and automated remediation scripts.
Optimize VM sizing, storage tiers, and traffic distribution (Load Balancers, Azure Front Door, Application Gateway).
Collaboration & Stakeholder Communication
Participate in daily standups or scrum meetings, updating progress on assigned design/implementation tasks.
Work with DevOps, Security, DBA, and AppDev teams to ensure infrastructure supports application demands.
Prepare and present architecture decision records (ADR) and weekly technical status reports to management.
Documentation & Knowledge Sharing
Continuously update architecture documentation, wikis, and runbooks.
Conduct knowledge transfer sessions and mentoring for junior engineers or cross-functional teams.
Change Management & Incident Support
Approve and plan change requests (CRs) involving infrastructure.
Troubleshoot high-priority incidents related to connectivity, performance, or misconfiguration in the cloud.
Work with Microsoft Premier Support if required for critical escalations.
Tools Commonly Used:
Azure Portal / CLI / PowerShell / Cloud Shell
Azure DevOps / GitHub
Terraform / Bicep / ARM
Azure Monitor, Security Center, Sentinel
Microsoft Defender, Log Analytics
ServiceNow / Jira (for task and change tracking)
Cloud Infrastructure Strategy & Modernization:
Architected hybrid and multi-cloud solutions, leveraging Azure, AWS, GCP, and OpenShift to optimize performance, security, and scalability.
Ensured 99.99% uptime through disaster recovery (DR), auto-scaling, and high-availability (HA) designs across cloud ecosystems.
Established cost governance frameworks, reducing cloud expenditure by 30% through rightsizing, spot instances, and reserved capacity optimization.
Cloud Security, Data Protection & Compliance:
Developed and enforced Zero Trust Architecture (ZTA), integrating IAM, MFA, RBAC, and encryption to safeguard sensitive data.
Ensured full compliance with GDPR, PCI-DSS, HIPAA, and ISO 27001 through automated security monitoring and policy enforcement.
Led SOC 2, NIST, and CIS benchmark alignment, strengthening cloud posture management via Cloud Security Posture Management (CSPM) solutions.
DevOps, CI/CD Automation & Infrastructure as Code (IaC):
Implemented IaC with Terraform, Ansible, and CloudFormation, reducing manual provisioning by 80%.
Designed end-to-end CI/CD pipelines (Jenkins, GitLab CI/CD, Azure DevOps, ArgoCD), accelerating release cycles by 40%.
Orchestrated containerized workloads using Kubernetes, Docker, and OpenShift, enhancing application portability and microservices adoption.
Data Architecture, Analytics & AI-Driven Insights:
Led cloud-native data lakes, warehouse modernization, and real-time analytics using Azure Synapse, AWS Redshift, GCP BigQuery.
Spearheaded data encryption, tokenization, and access control models, ensuring secure AI/ML-driven analytics pipelines.
Designed and delivered Azure Data Analytics solutions, integrating machine learning models for predictive threat detection.
Leadership, Mentorship & Cross-Functional Collaboration:
Built and scaled high-performing DevOps & SRE teams, achieving 20% faster deployments and 15% reduction in incident response time.
Led enterprise-wide cloud transformation workshops, upskilling engineering, security, and compliance teams.
Established Cloud Center of Excellence (CCoE) to drive best practices in cloud governance, automation, and cost optimization.
UNIX Cloud Data Centre Implementation Migration Lead - Jio Platform Ltd., Noida, India (Jul 2022 – Nov 2024)
Key Profile: Led multi-cloud migration, UNIX cloud data center deployment, and disaster recovery (DR) strategy for Digital India Smart City infrastructure, ensuring high availability, security, and scalability for mission-critical applications.
Key Achievements & Business Impact:
30% reduction in cloud costs through FinOps optimization & right-sizing.
50% faster deployment cycles by automating CI/CD pipelines & cloud infrastructure provisioning.
99.99% system availability achieved through proactive DR planning & HA implementations.
40% reduction in manual workloads via Python/Perl/Shell automation.
Zero security breaches due to robust cloud security posture management & compliance frameworks.
Key Responsibilities & Impact Areas:
Cloud Infrastructure & UNIX/Linux Systems Engineering:
Designed & implemented cloud-native UNIX environments for high-performance computing, leveraging AWS, Azure, GCP, and OpenShift.
Migrated mission-critical applications from legacy infrastructure to multi-cloud environments, ensuring 99.99% uptime & zero data loss.
Integrated high-availability (HA) clustering & failover mechanisms using Veritas Cluster Server (VCS) & Red Hat High Availability.
Led kernel tuning, performance optimization, and capacity planning for Linux (RHEL, SUSE, CentOS) & UNIX (Solaris, AIX) workloads.
Developed automation scripts (Python, Perl, Shell) to streamline configuration management, reducing manual workload by 40%.
Cloud Automation, DevOps & Infrastructure-as-Code (IaC):
Implemented CI/CD pipelines (Jenkins, GitLab CI/CD, Azure DevOps), reducing deployment cycles by 50%.
Automated infrastructure provisioning with Terraform & Ansible, ensuring error-free deployments & compliance enforcement.
Containerized applications using Kubernetes & Docker, optimizing workload scalability & performance.
Disaster Recovery (DR) & Business Continuity Planning (BCP):
Designed & implemented regional DR strategies, ensuring compliance with ISO 22301, NIST, & FFIEC guidelines.
Developed & tested BCP/DR frameworks, enabling seamless failover & zero data loss across geographically dispersed data centers.
Conducted BCP/DR simulation drills with business units, identifying critical gaps & improving recovery readiness by 30%.
Cloud Security, Compliance & Risk Management:
Established Zero Trust security frameworks, integrating IAM, MFA, encryption, & SIEM monitoring (Splunk, ELK, QRadar).
Ensured regulatory compliance (PCI-DSS, GDPR, HIPAA, ISO 27001) through continuous security assessments & automated compliance reporting.
Implemented role-based access control (RBAC) & security hardening across UNIX/Linux & cloud environments, reducing threat exposure by 35%.
Client Engagement, IT Service Management (ITSM) & Incident Resolution:
Managed multi-vendor & stakeholder coordination, ensuring seamless cloud adoption, security, & operational excellence.
Spearheaded ITIL-based service management, proactively mitigating incidents & reducing MTTR by 40%.
Led a 24x7 Operations Center, ensuring zero major outages & SLA adherence for mission-critical applications.
UNIX Cloud Data Centre Implementation Manager - Accenture Technology India, Noida, India (Jun 2018 – Jul 2022)
Key Profile: Led UNIX & Cloud Solutions and Support for business-critical markets across the Iberian, UK, and Australian regions, specializing in Cloud Migration, UNIX/Linux Administration, and Data Center Implementation. Oversaw team management, process optimization, system architecture, and infrastructure automation while ensuring seamless cloud integration.
Key Achievements & Business Impact:
Optimized UNIX/Linux infrastructure across cloud and on-premise environments, improving uptime and scalability.
Automated deployments using Python & Shell scripts, reducing manual interventions and enhancing operational efficiency.
Led multiple successful migrations, ensuring seamless transition to AWS, Azure, and VMware platforms.
Streamlined incident management processes, achieving SLA adherence and improved customer satisfaction.
Key Responsibilities & Impact Areas:
Cloud & UNIX Infrastructure Management:
Designed and implemented highly scalable UNIX/Linux infrastructure across Azure, VMware, and on-premises environments.
Managed SUSE, RHEL, Fedora, and CentOS deployments, including installations, configurations, and performance tuning.
Led cloud migration initiatives, deploying services on AWS EC2 and private cloud while optimizing cost and performance.
Configured LDAP authentication, TCP/IP networking, and firewall security for UNIX/Linux systems.
Automation & System Optimization:
Developed Python and Bash scripts for automated installations, log extraction, and infrastructure monitoring.
Implemented and maintained configuration management using YAST (SUSE), YUM, RPM, and Ansible.
Designed and managed logical volume management (LVM), file system expansions, and disk mirroring.
Team & Process Leadership:
Managed a cross-functional UNIX team, driving process improvements, SLA compliance, and incident resolution.
Spearheaded performance evaluations, career development, and training initiatives to enhance technical capabilities.
Led change management processes, ensuring minimal downtime and service continuity.
Security & Compliance:
Maintained security compliance across UNIX/Linux environments, aligning with industry regulations.
Configured and troubleshot NFS, FTP, SSH, NTP, and Telnet for secure network operations.
Developed UNIX security standards and procedures, strengthening system resilience against vulnerabilities.
Technical Project Execution:
Managed SuSe Manager (SUMO) deployments, integrating SALT and Minions for automation.
Performed hardware/software upgrades, kernel modifications, and network tuning to optimize performance.
Led incident resolution using Remedy/SNOW, ensuring swift troubleshooting and problem resolution.
PREVIOUS ASSIGNMENTS
UNIX SME & POD Lead – DXC Technology, Noida, India (Jun 2015 – May 2018)
Senior Operation Professional - IBM India Ltd., Noida, India (Feb 2012 – Jun 2015)
Technical Support Engineer - ODISI Software Pvt. Ltd., Saharanpur, UP, India (Oct 2008 – Feb 2012)
Technical Support Engineer - HCL Info System Ltd., Lucknow, India (Jun 2005 – Sep 2008)
EDUCATION
Master - Computer Application (MCA) - 2009
Bachelor - Computer Science (BCA) - 2002
