Detail-oriented and analytically driven Technical Support Engineer with 3 years of experience diagnosing and resolving complex technical issues in fast-paced environments. Proven ability to work with cross-functional teams, manage large datasets, and communicate technical insights to both technical and non-technical stakeholders. Skilled in SQL, Excel, data visualization tool Power BI, and Python for data analysis. Seeking to leverage strong problem-solving skills, technical expertise, and a growing foundation in data analytics to drive data-informed decision-making as an entry-level Data Analyst.