RAVI KAPOOR
Experience Details
PayTM Force
Duration: July 2016 – August 2017
Position: Business Development Manager
Training local merchants, vendors, retail outlets to benefit from Paytm's digital wallet.
Event Management
Duration: Feb 2015 – June 2016
Position: Event Manager
Managing/marketing events at nightclubs and 5-star hotels across Delhi/NCR.
Times Internet Ltd (Digital Arm of Times Of India Group)
Duration: Feb 2012 - Jan 2015
Position: Content Manager (Indiatimes.com)
Managed content syndication (homepage management, uploading/updating wires from
news agencies on the portal, photo gallery management), assisted journalists in
tracking web trends and also managed Indiatimes’ social media presence.
Wipro BPO Ltd
Duration: Aug 2005 - Nov 2010
Position: Senior Consultant (AOL Broadband Tech Support)
Voice enabled technical process for AOL (America Online), world’s biggest Internet
Service Provider. Provided first level support for all tech related issues.
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RAVI KAPOOR
Planet M (Retail Arm of Times Of India Group)
Duration: March 2000 - Oct 2003
Position: Customer Support Associate/Visual Merchandiser
Responsible for visual merchandising and managing/ordering inventory (Digital & Home
Entertainment) for retail stores across Delhi/NCR.
Jan 1997 - Feb 2000: Worked as a Freelance Sales Rep for IT companies such as
Microsoft, HP, IBM.
Represented the above mentioned companies at various Trade Fairs conducted at
Pragati Maidan, New Delhi. My job was to give demos of various products offered by
these companies, keeping a track of business enquiries & making regular visits to
potential customers, till a sale was materialized.
June 1995 - Dec 1996: Worked as Front Office Assistant in The Connaught Hotel, New
Delhi.
Job involved handling hotel room bookings, coordination with travel companies &
interaction with customers on a daily basis. Initially, I was hired on contractual basis but
got absorbed on company’s payroll within 3 months on the basis of good interpersonal
and management skills.
Academics
1980 - 1992: Summer Fields School, New Delhi
2009: Graduation (Mumbai Vidyapeeth, Mumbai)
Personal Details
Date of Birth: Feb 20th, 1974
Hobbies: Cinema, Music, Social Web
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