Raven Janine A. Juan

RAVEN JANINE A. JUAN OBJECTIVE To work in an environment which encourages me to succeed and grow professionally where I can utilize my skills and knowledge appropriately. EXPERIENCE Alorica Philippines May 2019 - Medical Claims Analyst May 2021 I worked as a Medical Claims Analyst in the Healthcare field and we process medical claims by verifying and updating information about Contact submitted claims and reviewing the work processes required to determine reimbursement. - -  Brgy. 10 Parparoroc, Vintar Ilocos Norte  Northtec Business and Support 2021 - Cold Caller/Appointment Setter 2021 Generated $1,000+ worth of sales for company within the first month. Provincial Capitol Ilocos Norte https://www.facebook.com/rvnjnnxx 2018 - Part time Assistant Encoder 2018 Personal Details Has an experience becoming a data encoder which includes Date of Birth my skills in speed, accuracy, good vision, excellent computing : 11/26/1999 skills and knowledge of high-security software. Marital Status : Single TaskUs Skills Sales Representative Chat Support/Technical Support - 100% I've been a tech support of a US Account These are the tools we are using: - Salesforce Customer Support/Service 100% - Javascript - Verint - Amazon Connect Medical Claims Analyst 100% Volusia Medical Center, FL Medical Biller - EDUCATION Social Media Management 100% Divine Word College of Laoag - BS- Tourism Data Entry/ Encoder 100% Sales Management 100% Chat/Email Support 80% Video/Photo Editor 80% Saint Nicholas Academy of Vintar - Kids' Kollege Inc. - RAVEN JANINE A. JUAN Achievements & Awards Promoted as Escalation Representative (Supervisory role) on my previous BPO Company Consistent top agent for 4 months (Compliance and Metrics) Became Editor in Chief (Writing Contest) on my Highschool days