RAUL MARTINEZ
Sugar Land, TX 77498 | - |-
Professional Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service
in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple,
concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments.
Skills
Bi-lingual Spanish, English
Microsoft Word expertise
Microsoft Excel expertise
Critical Thinking
Attention to detail
Problem Solving
Work History
System Sales Associate
01/2019 to 08/2019
Micro Center – Houston, Texas
Kept on top of changes to store products and promotions to maintain strong sales
Used consultative sales approach to understand customer needs and recommend relevant offerings
Worked to build relationships with customers and built potential for additional sales
Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional
demeanor
Office Support Staff
RAM Multiservices – Houston, Texas
Obtained scanned records and uploaded into database
Developed monthly, quarterly and annual profit and loss statements and balance sheets
Maintained website
07/2018 to 01/2019
Security Dispatcher
Children's Health Dallas – Dallas, Texas
Closely monitored dispatch board to triage and prioritize over 60 daily calls
Kept detailed track of all available field personnel and all in-progress and completed calls
Prepared reports by collecting, analyzing and summarizing information
03/2012 to 05/2018
Security Administrator
05/2005 to 10/2011
First Cash Financial – Arlington, Texas
Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data
Kept vendor files accurate and up-to-date to expedite payment processing
Applied proper codes to invoices, files and receipts to keep records organized and easily searchable
Education
Associate of Applied Science: Personal Computer Support
Dallas Community College - Dallas, TX
07/2017
