Raul Fernandez

- |- Raul Fernandez Strong work ethic with a passionate and competitive nature. Detailed oriented, efficient and reliable. Previous experience in customer/technical support and working remotely. EMPLOYMENT 2016 – 2017 CH A T CU ST OM ER /T EC H N I C AL S U P PO RT – TheChatShop 2015 – 2017 SOC I AL M ED I A M O D E R ATO R – LiveWorld 2011 – 2015 FR EEL A N CE SO U ND E NG I N E E R / PR OD UC E R – Several Recording Studios 2008 - 2011 BIL I NG U AL C US TOM E R S E RV IC E R E P – DATA Vimenca 2005 - 2007 JR . G R A P H IC DE S IG N ER – CHIPS Communications 2003 – 2005 BIL I NG U AL T EC H N IC A L S U P PO RT RE P – Verizon Wireless EDUCATION 2007 - 2008 TEC H N IC AL SO U ND E NG I N EE R PR OG R AM – C.R.A.S. 2004 – 2006 A SS OC I AT E D EG RE E I N AD V ER TI S I NG – APEC University SKILLS BIL I NG U AL English & Spanish TEC H S AV V Y User Testing, Bug Report, Troubleshooting, MAC & PC P ROF IC I E NT I N A DO B E S UI TE Photoshop & Illustrator P ROF IC I E NT I N O FF IC E A N D GO OGL E S UI TE S CE RT IF IE D I N T O P A U D I O P RO GR A MS Pro Tools, Logic & Reason P ROF IC I E NT I N J OB R EL AT ED W E B TOOL S : - Trello - Slack - LiveChat - Desk.com, MailChimp & Kerio Connect - Hootsuite - Social Engagement Suite - TeamWork.Enterprise - Social Media Networks (Facebook, Twitter, Instagram, LinkedIn, Youtube)