RATIH DWI
PRASTIWI
TELECOM OPERATIONS &
REPORTING STRATEGIST
SUMMARY
I blend telecom expertise with strategic reporting and operational clarity. With over a decade of experience and dual academic degrees (S1
& S2), I specialize in project documentation, budgeting, and cross-functional coordination. I bring structure to complexity, speed to
execution, and impact to every telco initiative I touch.
WORK EXPERIENCE
Festival Film Bulanan, Jakarta, Indonesia
Report Specialist - Hybrid • August 2024 - December 2024
Compiled and finalized 15 high-volume accountability reports (400–500 pages each) for Festival Film Bulanan (Fesbul) under
Kemenparekraf, including revisions and compliance checks.
Coordinated directly with main Event Organizers (EO) to ensure all documentation aligned with RAB (Rencana Anggaran Biaya) and
liquidation protocols.
Collected and verified extensive supporting data—receipts, ID cards, attendance lists, speaker profiles, MC credentials, photographer
documentation, food packaging, venue setup, and artist participation—ensuring zero tolerance for formatting or data errors.
Attended and supported flagship event “Malam Anugerah Fesbul 2024” at The Djakarta Theater, coordinating with EO teams and ensuring
real-time documentation readiness for high-profile guests including ambassadors and national film figures.
Delivered all reports within 5-day turnaround per event, exceeding the 7-day deadline and accelerating RAB liquidation for Kemenparekraf.
Utilized Canva and PDF structuring tools to produce visually organized, regulation-compliant reports for direct submission to government
stakeholders.
Produced concise, 70-slide PDF reports for Kelana Nusantara events, aligning content with EO guidelines and Kemenparekraf standards.
Ensured clarity, completeness, and visual consistency across event documentation, supporting smooth liquidation and compliance
processes.
Maintained communication with EO teams to gather accurate data and finalize reports within designated timelines.
Hellymedia.com, Yogyakarta, Indonesia
Article Writer - Remote • December 2023 - March 2024
Wrote timely and engaging articles on various topics, including K-Pop, Korean entertainment, technology, politics, fashion trends, etc.
Conducted keyword and topic research to align content with audience interests and boost online visibility.
Structured articles with clear flow, accurate information, and SEO-friendly formatting.
Maintained consistency in tone, language, and style as per Hellymedia’s editorial guidelines.
Focused on audience relevance, ensuring each article was informative, well-researched, and easy to share.
PT. Digdaya Idhang Yugala, Yogyakarta, Indonesia
Project Document Completion Specialist - Remote • March 2023 - May 2023
Collected, reviewed, and organized project documentation—including site names, codes, and ATP records—to ensure accuracy
and alignment with client specifications (Indosat Ooredoo).
Conducted routine document audits and version control, resolving discrepancies promptly to maintain error-free records and
prevent submission delays.
Monitored document timelines and coordinated with internal teams to ensure on-time delivery and compliance with project
milestones.
Liaised with project teams, stakeholders, and regulatory bodies to gather and validate documentation, ensuring full compliance
with industry standards and client expectations.
Maintained detailed tracking of switch and replacement activities per site, ensuring all updates reflected client-approved
configurations.
PT. Mora Telematika Indonesia, Jakarta, Indonesia
Strategic Program Management • September 2019 - November 2019
Coordinated with General Managers and division-level managers to gather and consolidate progress
updates for CEO-level reporting.
Facilitated cross-divisional communication to ensure timely delivery of program milestones and alignment
with executive priorities.
Monitored division-level reports to track operational progress, identify bottlenecks, and support strategic
decision-making.
Supported day-to-day program operations, contributing to improved coordination and resource visibility
across departments.
Assisted in maintaining program documentation and governance records to support compliance and
executive review.
PT. Mora Telematika Indonesia, Jakarta, Indonesia
Operations Support Coordinator • October 2018 - September 2019
Supervised divisional administration and acted as senior coordinator for operational support across Sumatra region.
Managed petty cash and Opex reporting, coordinated budget control and procurement requests with Finance, Procurement, and
other internal divisions.
Oversaw high-value procurement processes, including vendor coordination for fiber optic tools such as splicers worth hundreds of
millions, ensuring cost control and timely delivery.
Validated overtime claims for field teams, ensuring alignment between attendance logs and operational reports to prevent
discrepancies.
Facilitated travel arrangements for staff, managers, and GMs, ensuring efficient logistics and cost-effective bookings.
Conducted on-site training in Medan and Palembang to align technical and administrative workflows, accelerating reimbursement
and material liquidation processes.
Monitored delivery schedules and arrival confirmations for fiber optic infrastructure materials—including large cables, poles, and
tools—ensuring timely distribution to project sites.
Supported fiber optic operations through documentation, purchasing coordination, and field logistics, maintaining alignment
between technical and administrative teams.
Streamlined office activities and administrative processes, improving booking turnaround and reducing inefficiencies.
Improved internal communication systems to enhance coordination speed and operational responsiveness across divisions.
PT. Huawei Services, Jakarta, Indonesia
Operations Support Assistant • April 2012 - September 2018
Coordinated executive schedules, travel logistics, and meeting arrangements end-to-end—including room booking, catering, and
ticketing—ensuring seamless execution across departments.
Managed overtime tracking and fuel liquidation for field operations, supporting accurate reimbursement and budget control.
Oversaw departmental cash flow documentation and processed routine expenses, contributing to financial transparency and
operational efficiency.
Liaised with external stakeholders, including national-level dealers, to coordinate vehicle procurement, servicing schedules, and fuelrelated documentation.
Delivered responsive administrative support, resolving issues swiftly and ensuring all paperwork and logistics were consistently
handled.
Prepared and submitted technical reports on rectifier and genset performance across national sites, using Excel and internal web
systems.
Compiled and presented operational updates to national-level managers, ensuring clarity and alignment with strategic goals.
Utilized Excel, PowerPoint, Word, and internal web platforms to manage reporting, documentation, and presentation workflows.
Standardized batch workflows and reporting templates to reduce manual errors and improve turnaround time.
PT. XL Axiata. Tbk, Pekalongan, Indonesia
Sales Support Assistant • October 2009 - March 2012
Coordinated with central logistics and warehouse teams to process Delivery Orders (DO) for SIM card distribution from national
warehouse to regional depo (e.g., Pekalongan), using SAP and Deasy (XL internal system).
Managed dealer operations including SODO processing, ensuring readiness for both electronic (e-wallet, pulsa) and physical SIM card
sales.
Monitored stock levels in regional warehouses and supported routine stock opname to maintain inventory accuracy and prevent
shortages.
Handled petty cash for depo operational needs, with monthly reporting to regional finance teams to ensure transparency and
compliance.
Oversaw merchant material distribution (banners, flyers, uniforms), ensuring alignment with budget calculations and promotional
standards.
Built and maintained strong coordination with dealers and ensured smooth downstream distribution to smaller retail outlets.
Supported purchasing, documentation, and logistics workflows to maintain operational continuity and supply chain responsiveness.
Utilized SAP, Deasy, Excel, PowerPoint, and Word to manage reporting, inventory tracking, and operational documentation.
PT. Bank Bukopin. Tbk, Yogyakarta, Indonesia
Teller • March 2007 - February 2008
Handled daily financial transactions including deposits, withdrawals, loan payments, and utility bills with high accuracy and zero
discrepancies.
Maintained balanced cash drawer under pressure, ensuring end-of-day reconciliation and compliance with banking standards.
Identified counterfeit currency and ensured adherence to cash handling protocols, safeguarding financial integrity.
Promoted banking products and services, supporting customer engagement and front-line marketing initiatives.
Provided responsive service in a fast-paced environment, managing queues efficiently while maintaining customer trust.
Utilized AS400 system for transaction processing and record management, ensuring timely and accurate data entry.
SKILLS
Technical & Operational Skills
Report Writing & Documentation (ATP, BoQ, Site Forms)
Data Analysis & Database Management
Financial Reporting & Invoicing
CRM & Banking Operations
Event Planning & Coordination
Accounting Software: SAP
Microsoft Office Suite (Outlook, Excel, Word, PowerPoint)
Google Workspace (Docs, Sheets, Slides, Drive)
Canva (Design & Presentation)
Data Visualization Tools (Power BI – currently improving)
Core Competencies
Communication & Negotiation
Problem Solving & Critical Thinking
Analytical Thinking & Decision Making
Time Management & Prioritization
Leadership & Teamwork
Adaptability & Resilience
Attention to Detail & Accuracy
EDUCATION
Master in Management
Indonesian Islamic University, Yogyakarta, Indonesia
•-
Bachelor of Industrial Engineering
Indonesian Islamic University, Yogyakarta, Indonesia
•-
WORKSHOPS & CERTIFICATION
Penanaman Karakter dan Pengembangan
Personal Branding pada Anak di Era Society
5.0
SMA Muhammadiyah 1 Yogyakarta • 2024
SGB Virtual Assistant Online Training
SGB VA Course • 2023
International Seminar & Workshop On
Islamic Financial Engineering
Magister Management Program, Indonesian Islamic University,
Yogyakarta, Indonesia • 2007
International Seminar On Product Design
and Development
Gadjah Mada University, Yogyakarta, Indonesia • 2006
