Rathish Vijay

Rathish Vijay MOB:- Mail:- Professional Summary: Endowed with exemplary leadership, communication, relationship management, analytical and influencing skills with a work experience of over 9 years as on process associate and virtual assistance field. A dynamic go-getter with multi-tasking abilities in driving team efforts towards the achievement of organizational goals. Proficient in overseeing smooth implementation of Client needs on Data entry. Well versed in client coordination and client relations. Educational Profile: 3 years Diploma in Engineering from Bangalore Board of Technical Education. Diploma in Web Designing from Arena multimedia, Mangalore. HTML & Javascript course from Aptech, Mangalore. Work Experience: 3 years in Brickwork India as Remote Executive Assistant/Sr. Business Support Executive from June 2016 to July 2019. Six years in The Brickton Group, LLC as a Remote Executive Assistant from 2009 to June 2016. Rollin's (www.Orkin.com) as Remote Executive Assistant (2012 – 2015 Contract Project). First India Corporation as Process Associate, from 2007 February to 2008 March. PROJ Software as QC in Data Conversion (2006 Aug to Jan 2007). REMOTE EXECUTIVE ASSISTANT=Sr. Business Support Executive – Brickwork India Pvt, Ltd. Preparing financial statements, reports, memos, invoices letters, and other documents Handling basic bookkeeping tasks Accurately recording minutes from meetings Providing real-time scheduling support by booking appointments and preventing conflicts to top-level management Making travel arrangements, such as booking flights, cars, and making hotel and restaurant reservations to top-level management or individual firms in USA Provide customer service as the first point of contact Interacting with clients daily using various communication tools like Skype, Slack, Trello. Maintaining their appointment schedules and calendar Planning and scheduling meetings, conferences, and travel Creating various reports as per client needs, like commissions report, Monthly task reports Managing client's different social media accounts, creating Snippets, writing articles Email support, Chat support to various clients according to client requirements. Generating leads through LinkedIn for Real estate agents in US and Recruting firms. Well versed in using CRM’s like Salesforce, Zen desk and other tools. Freelance: Vapenow.com Worked as a Personnel Assistant to the client in the US – Interaction with the client daily through Phone, Email, and Chat. Maintaining a good rapport with clients. Giving ideas on their business. Looking after their schedules, making calls on behalf of them, Online purchasing, Data Entry works, Fixing Appointments, Reservation of Flight, Planning a business trip, working on business trips, Writing Articles, posting blogs. For Vapenow.com - Order processing, the clients online store - product shipment through USPS and UPS - Interaction with other vendors on products - updating Zen-cart (e-commerce site). Working since 2009. Rollin's: Orkin.com Worked as an assistant to Maria, SEO Manager - Content transfer from basic HTML site to word press, Quality Analyst - Checking the quality of websites after its production, using Browser stack for compatibility on various browsers as well as Smartphone. Worked from 2012 May - 2015 December. Brain Bytes Creative: Assistant to Partner of the firm - checking his schedules, drafting email on behalf of him, Data entry, QA on various websites whenever asked for. Some tools used Function point - Where all the company's daily works are recorded by all the staff of the firm by creating tasks and assigning to various people working on the project, including payroll of the company, Last pass, Slack. First India Corporation Duration: 2007 February to 2008 March Role: Process Associate Responsibilities: Floor walk – helping associates to search properties, clearing their doubts. POC (Point of Contact) – Handling a team of 9, consisting of 20 states of US, Maintaining Timesheets, sending for clarifications to higher ops regarding the process. Trained 5 batches of 9 each on various State Instructions. Coordinate with internal and external clients and assist email and chat, resolved all queries. Manage everyday work activities and informed supervisors appropriately. Administer and collect all metrics on processes and identify data points to improve all processes. Monitor all data entry operations and ensure compliance to time. Ensure and maintain effective professional relationships with staff. Perform quality check assessment on all processes of various associates. Coordinate with team members and ensure the achievement of all team objectives and goals. Analyze all issues of internal and external clients and provide effective resolutions for the same. PROJ Software QC in Data Conversion (2006 Aug to Jan 2007) Data Conversion/Entry Executive Responsibilities: Conversion of Jpeg image to the word document and Quality check on the same Maintains data entry requirements by following data program techniques and procedures. Maintains operations by following policies and procedures; reporting needed changes. Maintains customer confidence and protects operations by keeping the information confidential. Contributes to team effort by accomplishing related results as needed. Tests customer and account system changes and upgrades by inputting new data; reviewing output. Personal Details: Marital Status: Married Date of Birth : 30/12/1984 Languages : English, Kannada, Hindi, Tamil , Tulu Permanent Address : Ranjith nilaya, Near K.M.C hosptial, 6th cross opp manipal school, Attavara, Mangalore -1 Hobbies : Reading books, Watching movies and series, & cooking References: James Tharpe Partner & Head of IT Brain Bytes Creative-PHONE:- Atlanta, GA Sally Lamperti Assistant to the President Eleks, Inc., 2408 Doherty Way, Henderson, NV, PHONE:- Maria Rodriguez SEO Manager Rollin's (Orkin.com)- Ankith Sundar Team lead, Galghar Services- Bangalore Giridhar Reddy Wells Fargo, Manager I hereby declare that the information furnished above is complete, accurate and true to the best of my knowledge and belief. Best Regards, Date: Rathish Vijay Place: