Rashmi Vinay

CURRICULUM VITAE RASHMI V. SURYAVANSHE #535/1, Hrishikesh Vasini, 7th Main, Jagadish Nagar, GM Palya, Bangalore - 560075 Contact no.: (M- Email:- Career Aim: To work in a progressive and challenging environment which demands extra analytical skills accelerating my career growth, where I can enhance my skills and potentials to the best and explore them to create new avenues. Personal Profile: BPO experience of Logistics, Travel, Insurance and Consumer Goods Industry Key Skills and Abilities: Team working, Guiding, Resolving Conflict, Analysis, ability to focus and concentrate. Quick Learner, Hard Working, Good communication skills &Good in Public Relations Conversant with Ms Word, Excel, Power point & Internet Experience: Organization: Accenture Services Pvt. Ltd, Bangalore. (April 2008 – Till date) Duration: Jul 2015 – Till Date (Eden) Designation: SR. Transaction Processing Analyst (TL) Responsibilities: Resource management across shifts (10 FTEs) People management. Process Delivery. Stakeholder management – process health calls and review of KPIs. Handling the query mail box of few countries (GMB) Capacity utilization Process Front Decisions to streamline the process and activities. Monitoring month end process. Management of working capital Mentoring and Guiding Team members / Specialist. Escalation Management. Periodic Performance Assessment of team members. Monitoring all P2P activities like: Vendor Maintenance – (Review of new supplier and employee creation and any bank detail amendments). Invoice Processing – (Audit of high value and utility invoices) T&E Processing – Auditing T&E claims and payment. Payments – (Review of invoices (Transport and Utility) which are part of preliminary Payment registers. Supplier Statement Reconciliation (Monitoring top 20 suppliers as per spend report). Query Management (Review of generic mail box via tracker to ensure all emails are Actioned and also would pick random emails to check on response quality). Month End Process – PO Sub ledger Close, AP Period Close. Provide supporting documents for the Internal and Statutory auditors to complete the audits as per schedule. Ensuring that the team complies with all the Accenture policies & Adheres in achieving Client’s SLA’s & CSPI’s OPEX compliances like 3X3, Control charts & Huddle board. Analyzing the process health with various reports. Achievements: Job rotation of team members and thereby creating effective back-ups. Implemented more controls in the process by identifying the problematic suppliers which needed attention and running some reports to identify the duplicate payments made to the supplier. Duration: Dec 2013-June 2015 (Mahout) Designation: Transaction Processing Analyst Responsibilities: Handling Generic Mail Box and NZ mail box and allocating emails to respective person in the team Preparing documentation for the process and Opex, updating Opex on daily basis Allocating the work to the team, conducting daily huddle Preparing daily SLA report for team and analyzing any delay in posting. Duplicate report analysis and sharing with clients. Preparing Ageing report of invoices and prioritize the same prepare daily productivity report through the Master data file for the received Invoices Maintaining daily productivity report, performing QC, credit linking Dealing with vendors with regards to the open statement of the invoice through mails and confirming the status of the invoice payments, Reconciling the emails received Preparing daily and weekly reports like R block and Missing information. Conducting daily team huddle, Sharing productivity, qc reports with management Currency check & Price Variance Report checking through SQVI, Daily updating the OPEX like control charts, dash board, white board and sharing with the management Duration: Apr 2008 – November 2013 (Woodpecker) Designation: Senior Process Associate Responsibilities: Processing of Multiple processes within the team like Special offer, Error logs Booking Reference, Round Trip invoice processing through SAP application, contract changes updating. Reviewing of potential duplicate reports Ensuring response and appropriate action to the client emails, within agreed SLA. Doing Quality check for the processing of Contract changes & Round Trip (AP). Maintaining daily dash board & production logs. Sharing knowledge and experience with other members of team. Working under minimal supervision to manage daily activities and able to meet published deadlines for activities. Achievements: Quarterly Summit Award in the month of Nov 2009 Initiated sending “News for the day” to the whole deal Handling multiple tasks within the team Company: Trinity Computer Processing Pvt. Ltd. (Mumbai) Duration: Feb 2006 to Dec 2007 Designation: Associate Achievements: Giving 100% Excellent Quality Service to the Client. Spot Award within the team for working under pressure with accuracy and clearing huge backlogs. Responsibilities: Processing Entries, Preparation of Cover Document. Constant interaction with UK office Sales & Technicians through email and telephone with a view to decipher queries. Preparing Debit notes for the client. Tax and Brokerage calculation as per records. Doing Bureau Submissions of various documents which enables the Insurers to release the premium amounts from the clients Preparing registers which includes all the policy details of the client aligned properly. Correspondence Audit check. Company: Adventity Pvt. Ltd. Duration: Oct 2005 – Jan 2005 Designation: Customer Service Executive Responsibilities: Advising the customer to Invest in various Life cum Investments policies Achievements: Overachieved the sales target by 28% Received goodies for displaying good customer service skills Company: M/s. Jagadish and Harish Chartered Accountants Duration: Apr 2005 – Sep 2005 Designation: Audit Assistant Responsibilities: Auditing of Account opening Formalities. Income and Expenditure Audit. Book keeping areas at the branch. Achievements: Participated in Audit of various Banks and Government firms like Mysore Sandal Soap EDUCATION Qualification: Examination Month & Year of Examination Board/University Percentage S.S.C March 2000 Mumbai 66.26% H.S.C. March 2002 Mumbai 66.33% B.COM March 2005 Mumbai 55.00% MBA(SMU) Through Excel program from Accenture April 2014 Manipal 68.00% Strengths: People Manager Inter personal skills Optimistic approach Hobbies & Achievements: Internet browsing listening Music and dance 2nd Position in Long Jump and Relay under District Level Name: Mrs. Rashmi Suryavanshe Nationality: Indian. Marital Status: Married Passport: Available Reference: Will be available on request