Rashid Mahmood Qureshi
Nationality: Pakistani (- Date of birth: 07/09/1973
Gender: Male Email address:-
Skype: rmqureshi
Address: ALTINŞEHİR, BARBAROS CADDE BASAKSEHIR, 34480 Istanbul (Turkey)
ABOUT ME
I have a degree in (Informatics & Information Technology) B.Sc. (I.T) that I obtained from The Hague University of
Applied Sciences in 2006.
Over the last 10 years, I have developed a wide range of websites and web applications using PHP, MySQL,
jQuery, HTML5, CSS3, WordPress, Joomla and Magento. Including sites for startup companies and small/medium
businesses working for many different companies.
Besides the premium themes, I also worked on custom design and development projects for clients around the
globe and on theme customizations. My core competency lies in complete end-end management of a new
website development project, and I am seeking opportunities to build websites from the ground up for any kind
of business.
More recently, I had the opportunity of working in a Customer Service and Support role.
WORK EXPERIENCE
ICT consultant
MyAhmed UK LTD. [ 20/09/2021 – Current ]
Address: Taksim, Istanbul (Turkey) - https://myahmed.com/
City: Istanbul
Country: Turkey
Name of unit or department: Customer Support - Business or sector: Financial and insurance activities
Customer Support and I.T Consultant at UK based Fintech Startup MyAhmed.
◦ Dealing with incoming customers queries ranging from onboarding to account creation and account issues,
as well as Compliance issues.
◦ Also, managed the Fraud cases and escalating to the relevant teams.
◦ Raising tickets in Salesforce.
Skills:
◦
◦
◦
◦
◦
◦
◦
◦
Customer Relationship Management (CRM)
Customer Service
Customer Satisfaction
FinTech
Sales force
Redmine
e-Money App
Customer Experience
I.T. Lead and E-Commerce Specialist
Turquaz Arts [ 20/01/2020 – 20/08/2020 ]
City: Istanbul
Country: Turkey
- Business or sector: Information and communication
Designed and Developed Company’s Ecommerce Website, integrating the Website with various Platforms like Etsy
and Shopify, as well as with Social Media Platforms i.e. Instagram, Facebook and Pinterest. Creating Ad
Campaigns and running as well as optimizing Facebook Ads and Google Ads. Manage and create the company’s
social media pages and increase followers and Sales.
Freelance I.T. Consultant
FaveThemes USA - (Remote) [ 10/02/2014 – 10/11/2019 ]
Country: United States
- Business or sector: Information and communication
Freelance Developer and Team Lead Designer, and Social Media Manager with 10+ years’ experience creating
online content and Websites that draw plenty of clicks, as well as elegant documents and articles for various
clients.
Key skills include:
◦ Expert with Online CMS and Tools i.e. WordPress, Joomla, Magento, Drupal, Open Cart
◦ Skilled with CSS3, HTML, PHP, JavaScript, jQuery
◦ Expert in Online Traffic Analysis and Targeted Content Creation
◦ Fluent in SEO Process
ICT consultant
Various Firms Remotely [ 01/12/2009 – 31/10/2013 ]
City: Nairobi
Country: Kenya
Freelance Developer and Team Manager, Designer, and Social Media Manager with 10+ years’ experience
creating online content and Websites that draw plenty of clicks, as well as elegant documents and articles for
various clients
Key skills included:
◦
◦
◦
◦
Expert with Online CMS and Tools i.e. WordPress, Joomla, Magento, Drupal
Skilled with CSS3, HTML, PHP, JavaScript, jQuery
Expert in Online Traffic Analysis and Targeted Content Creation
Fluent in SEO Process
Technical director
PCPARTS & SYSTEMS [ 01/12/1999 – 01/08/2009 ]
City: The Hague
Country: Netherlands
◦
◦
◦
◦
◦
◦
◦
Supervise the manufacturing of Made-to-Order (High-end) PC’s and
Manage the Hard-/Software troubleshooting for various companies and Embassies.
Meet with clients to discuss system requirements, specifications, costs and timelines
Control the budget and expenditure of the company/project.
Control and direct contacts with Hard/Software vendors and suppliers
Manage the Development of Websites
Manage and Administer Web Hosting solutions and registration of Domains.
Technical Analyst, I.T. Specialist
Digital Visions [ 01/03/2006 – 01/08/2009 ]
City: The Hague
Country: Netherlands
◦
◦
◦
◦
◦
◦
◦
Primary technical contact for installation and configuration of MS Windows OS based
and Linux based Servers
Satellite Appliances used for streaming of Satellite TV Channels
Managed the system software upgrades, Server Upgrades and capacity planning
Automating application monitoring tools on the Servers,
Providing technical expertise for application upgrades.
Prepared technical training and process documentation for team, to aid with day-to-day support issues.
Technical Analyst, I.T. Support
OGD ICT Diensten [ 01/03/2001 – 01/12/2002 ]
City: Delft
Country: Netherlands
Ashland BV, Rotterdam (The Netherlands) - IT Support Europe
IT Administrator:
◦ Centralized I.T. Centre for all the employees of 80 different locations all over Europe.
◦ Provided hardware, software and remote assistance to all employees. Support tasks
◦ involved work with Windows 2000 servers and reporting tools.
Albeda College, Rotterdam (The Netherlands) - IT Centre for students and Teachers
IT Administrator:
◦ Administer the College LAN, administer and manage the students and teachers
◦ Workstations. Administer the user accounts on the Network using Windows Server 2000.
The Greenery, Bleijswijk (The Netherlands)
◦ Implementation of Output registration system for all outgoing good
Assistant Manager
Interexpo & Media [ 01/01/1998 – 30/12/2001 ]
City: The Hague
Country: Netherlands
Installation, configuration of Software and Hardware and support. Coordinated with business executives,
software experts, help desks, and data source teams in a 24x6 availability environment.
EDUCATION AND TRAINING
Informatics & Information Technology (HTS)
Haagse Hogeschool [ 05/09/1997 – 01/12/2002 ]
Address: Johanna Westerdijkplein, The Hague (Netherlands)
https://hhs.nl
Field(s) of study: Information and Communication Technologies : Software and applications development and
analysis Information and Communication Technologies (ICTs) not further defined
Study focused in application development, IT project management, IT Administration, multimedia design,
technical planning, and business case analyses. Created working prototypes for numerous web site projects and
desktop applications.
Technical Informatics (MTS)
Tinbergen College [ 09/1995 – 07/1997 ]
Address: The Hague (Netherlands)
Field(s) of study: Information and Communication Technologies : Information and communication technologies not
elsewhere classified
TI conveys an in-depth understanding of technical correlations and the interplay between man, machines and
methods Combined General Informatics with Technology. Particularly in the field of electrical engineering it has
numerous correlations with the engineering sciences.
HAVO (Netherlands)
NOCTUA College [ 09/1992 – 07/1995 ]
Address: The Hague (Netherlands)
Subjects (Physics, Math’s B, Geography, German, English)
LANGUAGE SKILLS
Mother tongue(s): Urdu | Dutch
Other language(s):
German
English
LISTENING C2 READING C2 WRITING C2
LISTENING C2 READING C2 WRITING C2
SPOKEN PRODUCTION C2 SPOKEN INTERACTION C2 SPOKEN PRODUCTION C2 SPOKEN INTERACTION C2
Turkish
Persian
LISTENING B1 READING B1 WRITING A2
LISTENING B2 READING C1 WRITING B2
SPOKEN PRODUCTION A2 SPOKEN INTERACTION A2 SPOKEN PRODUCTION B1 SPOKEN INTERACTION B2
DIGITAL SKILLS
My Digital Skills
Microsoft Word / Microsoft Excel / Microsoft Powerpoint / Google Drive / Microsoft Office / Social Media /
Outlook / Google Docs / Facebook / Instagram / Internet user / Skype / Twitter / Zoom / Good listener
and communicator / Motivated / Organizational and planning skills / Team-work oriented / Written and
Verbal skills / Gmail / Critical thinking / WhatsApp / Research and analytical skills / Conflict resolution /
Decision-making / Flexibility / Reliability / Analytical skills / LinkedIn / HTML CSS PHP / WordPress,
PrestaShop / Wordpress, SEO, Analytics / Content Management System (WordPress) / Web hosting, CMS and
database management experience (PHP/MySQL/Wordpress); / Magento1-2 / CMS: WordPress, Joomla, Shopify,
Magento / CMS (PHP MyAdmin Salesforce Shopware Magento) / Salesforce Service Cloud / Web: HTML, CSS /
Adobe Creative Cloud: Acrobad DC, Lightroom, Photoshop / Graphics Design Adobe Photoshop Sketchup /
Experience with photography and main photo editing softwares (Adobe Lightroom and Photoshop) / video
Editinig ( Sony vegas ) / Photo Video Editing
