RASHEED KOLAWOLE ADEKUNBI
16, Osmond Obaraye Street,e-Mail:-Ayobo, Lagos, Nigeria.Phone: -
BIO-DATA
Gender: MaleNationality: Nigerian
EDUCATION
BSc. Information and Communication Science 2013
University of Ilorin, Ilorin, Kwara State, Nigeria
WAEC (O’level) Certificate2004
St. Mark College, Agege, Lagos State, Nigeria
WORK EXPERIENCE
1. Tek-experts Nigeria
Yesuf Abila Abiodun Oniru Road, Marijo 106104, Lagos, Nigeria.
Technical Support EngineerSept 2022 – Date
Responsibilities:
Act as the primary technical contact, delivering advanced technical troubleshooting and problem-solving solutions.
Collaborate on cross-team and cross-product technical issues by working with colleagues from other teams as needed to resolve customer problems.
Collaborate with subject matter experts and escalation managers when additional support is needed.
Manage critical issues by setting customer expectations, devising communicating action plans, and professionally communicate to all parties involved.
2. Rocheltenham Business School
5, Isaac John Street, GRA Ikeja, Lagos, Nigeria.
Information Technology OfficerOct 2017 – Sept 2021
Responsibilities:
Ensuring proper installation of operating systems and other necessary software.
Designing, testing, and maintenance of clients/company’s website.
Project management, design, development, and implementation.
Installation, maintenance, and repair of network servers, laptops, network hardware, and network connections.
Receiving/replying to messages (mails) from clients and customers.
PCs, laptops, and printers maintenance and repair.
Design, install, administer, and optimize the company’s server and related components.
Network (LAN, WAN, WLAN) configuration and maintenance.
Computer and internet security installation, updates, and maintenance.
Partaking in the registration of students into the school (Students’ portal management and admission).
Managing and maintaining database and web resources.
3. D2R Systems Limited
Block B Suite 29, Primatek Plaza, Akowonjo Lagos, Nigeria.
Information Technology Support OfficerMar 2015 – Sept 2017
Responsibilities:
Ensured proper installation of operating systems and other necessary software.
Microsoft Dynamics (NAV) Implementation, portal management, report analysis, and end-user training.
Installation, design, administration, and optimization of server and related components.
Designing, testing, and maintenance of clients/company’s website.
PCs, laptops, and printers maintenance and repair.
PCs Maintenance and Systems audit.
Deployed to Wichtech Industries Limited Projects.
Computer and internet security installation, updates, and maintenance.
Managed and maintained database and web resources.
Project management, design, development, and implementation.
Network (LAN, WAN, WLAN) configuration and maintenance.
Technical documentation of systems operations.
CERTIFICATION/TRAINING
Jobberman Soft Skills Training
Electrical Installation Work Trade Test
STRENGTHS
Ability to manage and resolve issues successfully, even under pressure.
Good Customers Relationship Management Skills.
Effective Communication Skills
Good Interpersonal Skills
Problem-Solving Skills
INTERESTS
Meeting People
Reading
Traveling
Sports
REFERENCES
Mr. Adeosun Adeyinka
System Support Analyst,
Cummins West Africa Limited, Nigeria.
Plot Y, Mobolaji Johnson Avenue, Alausa, Ikeja Lagos, Lagos Nigeria
Mr. Adama Ekele Samuel
MD/CEO,
Jukolo Ventures Limited, Nigeria.
Ogba, Lagos, Nigeria
