Raquel Simangan Canceran

RAQUEL CANCERAN EXECUTIVE VIRTUAL ASSISTANT General Virtual Assistant / Admin Specialist PROF ESS I ONAL PROF I LE I am a detail- oriented result driven and resourceful individual with 10+ years background in customer service industry. I strive in fast paced environment that can provide exceptional support and ensuring ta sks are completed on time with extreme confidentiality. Experienced in creating an effective, organized environment in which I can excel at focusing time on providing top level support resolving issues and developing relationships to ensure loyalty and growth. M I AA M . DEELLAA CEERRNNAA EDUCATION BacheLOR in HOTeL and ResTauRanT ManageMenT Polytechnic University of the Philippines 1998 - 2002 TRAININGS & CERTIFICATIONS You will be my sole priority. I am here to help your business to succeed and earn more revenue by offering my administrative skills and reduce your workloads so you can focus more on your core operation of your business - https://www.onlinejobs.ph/jobseekers/info/- live:.cid.ae9bdbd19db2064c - E X P E R I EN CE SENIOR HOUSEKEEPER Amazon Drop Shipping MOTOR YACHT ANNA l Netherlands General Virtual Assistant September 2018- August 2019 It is a 110m luxury private yacht built in Netherland that can accommodates 18 VVIP guest. It Basic Wordpress travels worldwide. It is the largest feadship in the world. Manage a housekeeping team of 6 ensuring the highest level of service are met. Facebook Ads Management Schedule, take notes of the meetings and transcribe into emails document and spreadsheets Search Engine Optimization forms. Social Media Management Collaborate with the yacht management to complete the necessary projects during dry dock and encode in yacht data base. Canva Basic Editing Purchase, inventory and follow up orders of interior supplies thru Amazon.com Sales Process in Selling Real Estate Responsible in updating and creating manuals for crew and owner using Microsoft excel. Email and Travel Management Assist Yacht Captain on administrative task Maintain a detailed yacht calendar to coordinate and set up appointments Crowd Management M AR C H 2 0 0 SENIOR HOUSEKEEPER MOTOR YACHT LUNA l San Diego California SKILLS Solid problem-solving skills. Detail oriented with ability to maintain accurate records. Strong verbal communication and interpersonal skills Able to process multiple issues simultaneously, driving them to successful resolution. Technical Skills EXPERTISE Email & Inbox Handling Email Marketing Team Management Microsoft Office / Google Suite Customer Service Data Entry & Management Travel and email management Admin Tasks Social Media Management Social Media Marketing May 2013- January 2016 It is the largest expedition yacht in the world. It can accommodate 20 VVIP guest with 50 crew. Travels worldwide. Implement on board training and familiarization on Housekeeping Department for the newly hired crew Organize yacht calendar, In charge of travel and hotel bookings and reservations of 40 crew Detailing and cleaning of all interior areas. Receive and reply emails and do follow ups fOrganize weekly meetings, take down notes RCH 2009 CHIEF STEWARDESS MOTOR YACHT BRAVEHEART l Swedeship, Singapore May 2009- Jan 2013 It is a 50m charter yacht that can accommodate 12 guest with 11 crew onboard. It travel within Asia. Manage the interior of 6 crew, facilitate daily meetings, make daily reports to yacht Captain Guest service, liaise with guest and service meals and tend the bar. Maintenance and cleaning of the interior yacht. Ensure that the owner/ guest receive the high level of service In charge of making interior schedule for the whole month using excel Coordinate with contractors during dry dock ( maintenance, repairs and construction of the interior of the yacht M ARCH 2009 CASINO DEALER STAR CRUISES VIRGO l Asia January 2004- February 2006 The leading cruise line in Asia Pacific. Operate gambling tables and games such as Blackjack, Roulette, Baccarat and Poker Ensure that the rules of the games are being followed Attend monthly staff meetings to address issue and maintain quality and brand representation of the game floor Monitor game pace and play while maintaining a positive working environment. RECRUITMENT STAFF Edsa Shangrila Hotel l Makati March 2002- October 2003 Answer phone calls and deliver incoming calls to appropriate persons Conduct interview and filtering candidates for open positions Arrange schedule meeting, appointments and events like team building for the hotel Screen candidates cv and assess them with relevant skills, experience. Develop and implement organized filing system by dates, separating ongoing work to completed task and by alphabetical orders PART TIME JOBS/HOMEBASED JOBS REAL ESTATE AGENT Camella Homes June 2019 – June 2022 Coordinate appointments, open houses and meetings to buyers Advise clients on market conditions, prices, mortgages, legal requirements, and related matters. Promote sales of properties through advertisements, open houses, and participation in multiple listing services. REAL ESTATE AGENT Fiesta Homes Realty March 2021 - June 2022 Appraise property values. Advise clients on market conditions, prices, mortgages, legal requirements, and related matters. Promote sales of properties through advertisements, open houses, and participation in multiple listing services. CHARACTER REFERENCES Available upon request.