Raquel Masilang

RAQUEL S. MASILANG VIRTUAL ASSISTANT WORK BACKGROUND MY BACKGROUND I am hardworking and always maintaining a positive, empathetic and professional attitude toward customers at all times. I always treat My Customers as a friend, Ensure customer satisfaction and provide professional customer support. Virtual Assistant Holieka LLC -Cold Caller Agent Dayton, Ohio | May 2020 to March 2022 Customer Service Representative Alorica Teleservices Inc. | May 2019 - May 2020 12/F Three Cyberpod CentrisSouth Tower Eton Centris Edsa Cor. Quezon Avenue Barangay Pinayahan Diliman District Quezon City 1101 Philippines PROFESSIONAL SKILLS Qualifying leads, provides administrative support remotely by answering and outbound calls. responding to emails, and managing schedules. Cross Trained in Retail, Chat Support , Technical Support and Concession abuse prevention. Customer Service Representative IQOR Dasmarinas, Cavite | November 2018 to May 2019 RMS Collect SM Dasmarinas, Governor’s Drive Brgy. Sampaloc, Dasmarinas, Cavite Foreign Domestic Helper REACH ME AT: ==> Contact # (TM) - ==> Address: 402 F. Marcial Compound Alapan 1C, Imus Cavite ==> Email:- Jothy Jimmy Darawalla | November 2016 to November 2018 3 Pandan Valley # 16-312 S (597627) Singapore Sales Agent REBACE Real Estate & Developtment Corporation | January 2017 to present Rm 203/ 2F conrado commercial complex Aguinaldo highway Niog 1 City of Bacoor Cavite Project Coordinator Driven Marketing | August 2016 – December 2016 #600 Cordillera st., Brgy Malamig Mandaluyong City Unit Manager i.icon Interactive (insurance consultant) | April 2008- October 2008 Unit UG-10 Cityland 8 Sen. Gil puyat Ave. Makati, City General Manager JARODA Realty & Development Corporation | June 2006 – December 2006 JARODA Realty & Development Corporation Indang, Cavite Personal Secretary Rosemarie Meisner | February- U.S. Embassy 1201 Roxas Blvd, Ermita 1000 Manila EDUCATIONAL BACKGROUND BS - Office Administration De La Salle University- Dasmariñas |- Secondary Imus Institute - Imus, Cavite |- Primary St. Odilard School - Bucandala Imus, Cavite |- REFERENCES: Mrs. Rosamarie Meisner U.S. Embassy Tel no. - Cel no- Mr. Lyndon Flores Team Manager, Alorica MKT Cel no- Ms. Maria Charlene Certeza Trainor, IQOR Dasmarinas Cel. No- Ms. Jemily B. Mamayson Faculty, De Lasalle University- Dasmarinas Cel. No-