Raquel Escottee

. . RAQUEL ESCOTTEE PROFESSIONAL SUMMARY - - Aspiring to leverage my extensive experience in business development and client management to contribute to the growth and success of a forwardthinking organization. I am eager to apply my skills in sales strategy, client relations, and team leadership to achieve impactful results. Results-driven professional with extensive experience in Account Management, Client Relations, and Project Coordination. Proven ability to manage client portfolios, drive customer satisfaction, and oversee project execution. Adept at building strong client relationships, leading teams, and delivering successful outcomes in dynamic environments. Bangalore, India 560043 SKILLS  Office Automation: MS-Office, MSWord, Powerpoint EDUCATION  Positive Can-do-Attitude  Bachelors in commerce from Bangalore University  Appointment Setter  Class XII from St Anne's Pre university college for women, Bangalore.  Client Relations  Class X from Maxwell Public School, Bangalore.  Project Co-ordination  Account Management  Business Development  Excellent communication  Analytical and Problem-solving  Coaching and Training LANGUAGES English  Interpersonal Skills  CRM: Zoho, Salesforce, Gohigh level  I love to accept challenges and can work in diverse situations. I believe in teamwork and in achieving target in given time frame with quality and the maximum output, ready to learn new and different things, proactive mind that believes in Together We can and We shall attitude.  Proven ability to manage through others.  Strong decision making and problem-solving skills.  Able to motivate and lead others in a team environment.  Excellent communication skills, both written and verbal.  An ability to build rapport and trust quickly with work colleagues.  Able to prioritize tasks and workloads in order of importance.  Track record of delivering results with deadlines.  Ability to quickly adapt and learn Company trends. . . WORK HISTORY September 2020 – August 2024 Creactive Inc. - Virtual Assistant, Business Development, Client Relations and Sales Specialist/ Client Acquisition – Remote  Spearheaded business development initiatives, resulting in a 30% increase in client acquisition  Developed and maintained strong client relationships, ensuring consistent growth in sales revenue  Implemented strategic marketing plans that enhanced brand visibility and attracted new business opportunities  Directed business development and sales activities, identifying and capitalizing on new market opportunities  Managed client portfolios, fostering long-term relationships and ensuring customer satisfaction  Collaborated with cross-functional teams to deliver successful project outcomes  Worked for Creactive Inc remotely and carried out all my duties efficiently  Cold calling, lead generation, qualifying leads and setting appointments for the CEO.  Managed customer relationships and sales pipeline using Salesforce and GoHighLevel resulting in a 20% increase in closed deals within the first quarter.  Utilized Zoho CRM to effectively track lead generation activities, leading to improvement in lead qualification rates. August 2019 - July 2020 Global Dial Solutions - Sales Specialist  Successfully managed a diverse client portfolio, increasing sales by 15% through tailored sales strategies  Provided exceptional customer service, resulting in high client satisfaction and repeat business  Led sales and client management efforts, driving revenue growth and client retention  Built strong client relationships through consistent communication and support. May 2018 - June 2019 Ds Pro Sound and Lights - Production, Marketing and Project Co-ordination  Promoted the company's services, leading to a 25% increase in client inquiries  Managed event setup and execution, ensuring that client specifications were met with high satisfaction  Maintaining budgets and work schedules  Catch and assess any issues or risks and work through and resolve minor issues without assistance  Assign and monitor daily tasks and optimizing communications between different departments. . . January 2017 - March 2018 RSS Ventures - Marketing Specialist  Led marketing campaigns that boosted company visibility, resulting in a 30% growth in client base.  Organized and managed over 20 conferences, ensuring seamless execution and positive client feedback.  Spearheaded company advertising initiatives, meeting with clients to understand their needs and deliver tailored solutions.  Organized conferences and promotional events, contributing to brand visibility and client engagement.  Developing and implementing marketing strategies to promote our services and company brand.  Interacting with clients and conducting performance reviews to help better our services, ensuring customer satisfaction and driving business growth. September 2011 - November 2014 New Techno Engineers - Administrative Assistant  Streamlined office operations, resulting in a 15% increase in efficiency  Coordinated client interactions, ensuring all logistical details were handled efficiently  Organized and coordinated company events, ensuring smooth execution and client satisfaction  Provide comprehensive administrative support to C-Level executives, including managing calendars, scheduling meetings, and organizing travel arrangements  Prepare and edit correspondence, reports, presentations, and other documents with a high degree of accuracy and professionalism  Coordinate and manage executive communications, ensuring timely responses and effective handling of confidential information  Conduct research and compile data to assist executives in decisionmaking processes  Act as a liaison between the executive team and internal/external stakeholders  Manage special projects and initiatives as assigned by the executives  Ensure smooth and efficient day-to-day operations within the executive office. July 2009 - August 2011 Firstsource Solutions – Sr. Customer Services Executive, Account Management, Team Handling  Delivered top-tier customer service, resolving over 200 complaints with a 95% satisfaction rate  Handled complex insurance policy changes, ensuring compliance with company standards  Managed customer service operations for Admiral Group Limited (AGL), handling client inquiries, payments, and policy adjustments  Resolved customer complaints and ensured high levels of satisfaction through effective communication and problem-solving  Handing payments, customer retention and managing customer insurance accounts. . . . PERSONAL INFORMATION Date of Birth: 06/20/1989 DISCLAIMER I hereby declare that the above information is accurate to the best of my knowledge. I will input my best efforts and services to your organization with honesty.