Raquel Cortez

RAQUEL VERGARA CORTEZ Administrative support Profile TESDA-certified computer systems servicing graduate with over 10 years of combined experience in retail operations, computer maintenance, and customer service. Skilled in PC hardware repair, basic networking, . 200 Quezon St, Work Experience Brgy. Poblacion, Muntinlupa City 2014 Education GRADUATE – present 2024 - Certifications National Certificate II – Computer Systems Servicing (TESDA) National Certificate II – Technical Drafting (TESDA) National Certificate II – Contact Center Services (TESDA) Expertise PC hardware & repair OS installation & setup Basic networking Microsoft Office Technical drafting - English (Basic) Manage day-to-day operations, inventory, and cash handling. Employed Computer Shop Oversaw computer maintenance, software installation, and minor repairs for walk-in customers. Provided printing, typing, and internet services. Chowking Food Corporation Production Staff Prepared and packaged food items in line with company standards. Maintained cleanliness and safety in production areas. - Enchanted Kingdom Attendant/Cashier Assisted guests with purchases and inquiries. Handled cash transactions and maintained accurate records. - Language Filipino (Fluent) Store Handle basic bookkeeping and supplier coordination. (COMPUTER TECHNOLOGY) COMPUTERSITEINSTITUTEINC.,SAN PEDRO LAGUNA store employed Alaska Milk Corporation Production Helper Supported production line operations and packaging. Ensured quality standards and workplace safety procedures. - Greenwich Corporation Service Crew Delivered fast, friendly customer service. Assisted in food preparation, order taking, and cashiering.