Raquel Carter

Raquel Carter Virtual Assistant As a remote virtual assistant, I’m looking to build relationships with clients and free up your time to focus on what’s most important, running your business. By applying a hard working, detail orientated attitude, I provide organized administrative and accounting skills for your business. 206 county road 57 Riceville, TN 37370 -- SKILLS Quickbooks MS Office MS Outlook Zoom EXPERIENCE Calendar Management Email response handling Affordable Roofing & Siding, Executive Office Assistant & Account Receivable Adobe Acrobat Cleveland, TN Acculynx July 2019 - May 2020 ZipWhip ● ● ● ● ● ● ● ● ● Conducted general administrative tasks, data entry, and customer service Provided accounting by maintaining customer and vendor accounts in Quickbooks Verified customer information in Quickbooks for accurate invoicing and collections Provided assistance to office manager with day to day operations Maintained organized filing system for customer contracts and other documents Recorded all contact and results with customers in Acculynx Provided excellent customer service by phone and email Followed up with email correspondence daily Administered calendar management duties by coordinating schedules and appointments Dropbox Canva Google Drive Paypal Google Calendar Accounts Management Customer Service Phone Etiquette Scheduling N.H.C Healthcare, Administrative Assistant Athens, TN Feb. 2019 - March 2019 Temp. Position ● Provided welcoming 1st point of contact for visitors ● Answered incoming calls and using intercom to announce line was on hold for department ● Exemplified diligence in handling sensitive tasks, such as estate accounts and mailing confidential letters ● Data Entry ● Maintained organized filing system ● Distributed USPS in department boxes Invoicing & Receipts Dynasty Pools and Spas Showroom, Receptionist Athens, TN Jan. 2018 - Feb. 2019 ● ● ● ● ● ● Screened phone calls for transfer to appropriate department or voicemail Maintained files with customer information, contracts, & warranties Maintained organized filing system for easy to find system Entered new customer orders in company database Provided customer service for in-store purchases of pool & spa chemicals Maintained organized, stocked & clean showroom for visitors EDUCATION McMinn County High School, ​Diploma Athens, TN Graduated in May 2003 with Diploma Cleveland State Community College, Associate’s - Business Management Aug. 2019- Currently enrolled Graduate in May 2021 with an Associate’s in Business Management