Raphael Muniz

Raphael Muniz Pacheco IT Technician II at Supermercados Mundial Rio de Janeiro, Brazil-| LinkedIn: linkedin.com/in/raphael-muniz-pacheco- Skills - Visual Studio Code - SAP ERP (B1) - TOTVS RMS - PL/SQL - Python Scripting for Data Extraction and Automation Languages - Portuguese (Native) - English (Full Professional Proficiency) Experience Supermercados Mundial IT Technician II | August 2019 - Present (5 years 11 months) - User support for 20 branches and headquarters in ERP TOTVS RMS. - User permission management and database maintenance with PL/SQL. - Development of Python scripts for advanced data queries and automated reporting. - Supporting SAP B1 implementation, including creating data integration views between HANA and legacy systems. Simpress On-site Electronics Technician | January 2018 - August 2019 (1 year 8 months) - Provided preventive and corrective maintenance for laser multifunction printers. Simpress Electronics Technician | August 2011 - September 2013 (2 years 2 months) - Installation and maintenance of Ricoh, Samsung, and Brother laser multifunction printers. Tracel Technical Buyer | September 2013 - October 2017 (4 years 2 months) - Price research and supplier negotiations for electrical, electronic, and mechanical equipment. - Purchase order management, invoice handling, and payment scheduling. - Managed project expenses through detailed spreadsheets and Access databases for inventory, suppliers, and purchase requests. - Provided administrative support for office routines. Education Instituto Infnet Postgraduate Lato Sensu - Artificial Intelligence Engineering (Expected completion: Dec 2025) Estácio Bachelor's Degree - Computer Engineering (2017 - 2023) Udacity Brasil Data Science Foundations I (2018 - 2019) Udemy Course - MS Project (2017) Escola Técnica Rezende Rammel Technical Degree - Mechatronics (2008 - 2011)