WINDY RANNY
LinkedIn
Portfolio
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PROFILE
EXPERIENCE
8 years experience in
maintaining customer
retention, providing highquality service with
outstanding communication,
relationship-building, and
proactive. Able to work
successfully as a team
member and as an individual
contributor
Capital Jets – Charter Sales -)
SKILL
Communication
Problem Solving
Self-Starter
Flexibility
Adapt to change
Teamwork
LANGUAGE
English
Italian
Spanish
Indonesian
Udine, Italy
Maintain relationships with our key customers. Build and
maintain direct relationships withOperators. Negotiate
favorable pricing and business terms with the aircraft
providers. Handling contracts, payments, cancellations,
and last-minute change.
Qatar Airways - Customer Retention -)
Doha, Qatar
Handle customer inquiries, complaints, billing questions,
and extension service requests. Acts as the first contact
between the Airline and its customers. Performs other
related duties, as assigned, for the purpose of ensuring
the efficient and effective functioning of the work unit.
Total Energies – Admin Project -)
Balikpapan, Indonesia
Coordinate with team and convey relations to customers'
issues, properly escalating unresolved queries to the next
level of support, tracking, routing and directing problem
to correct resource.
EDUCATION
Digital Garage (2023)
Digital Marketing
Mulawarman University (2014)
Bachelor Degree in Economics
